This is a good hotel, the bus station is near by, bus number 22 goes to the city. Bus tickets can be bought from the reception. There is a super market near by. This hotel is outside city, you can either take taxi or bus. The rooms were small , but comfortable. Reception area is boring and will not make you feel welcomed. There are internet available in all rooms, we liked that. Breakfast was standard , nothing to write about. The lifts are small. In general you should be extra aware of pick pocketing in Florence, like public places, buses, railway station etc