This was my first time at Hilton Garden Inn in Providence, as my business trip was last minute, and my regular hotel (Graduate by Hilton Providence) had nothing available that night. I assumed that another Hilton hotel would be comparable, considering the fact that the room cost $570, which was considerably more than Graduate ever charged me. I was very wrong. Upon arrival, we could not figure out how to enter the parking lot, as there is multiple entrance bars, and after parking car, we were confused how to enter the hotel, as we were now in the basement. The check-in was simple enough, but upon entering our floor, we discovered our room was not facing the water, as we had booked, but the freeway, and the rear garbage bins. There was a bad smell from the hallway, that continued into the room, pubic hair in the bathtub and beds. The space between beds and counter was not wide enough for 2 people to walk past at the same time. The noise from the freeway all night was too loud for my son to get any sleep. We couldn't wait to leave in the morning, where we were told that the hotel parking lot is not complimentary for guests paying $500+ for the night, but another $15 was expected. Next time, it will only be Graduate hotel again. I will book my trip around finding an available room. Never again.