Melia Marbella Banus

Bra hotel. Super beliggenhet.

Hotel is really nice, right by the beach via a side exit through the gardens. We had booked a level sea view room, so the floor was adults only (although there weren’t many/any children there anyway). Room was really nice, the only downside was that I would call it a side sea view rather than sea view which was a shame as we usually want a direct sea/beach view. Other than that, breakfast was really nice, service is very good, and we were given complimentary late check out as part of our “level” booking. I would stay here again although I would make sure a sea view room means direct sea/beach view, not side view!

Nice room, nice view and nice friendly staff. Can’t really find a fault with the place!

Fantastic service from the reception even when I arrived at 02:00. Great hotel and perfectly clean Would definitely go back

The hotel is a bit old and could use some updating, but the location was excellent and the pool area is very nice. The workers are friendly but I never saw anyone who seemed in charge. We had a nice stay and the rates were reasonable. The breakfast was fantastic.

We had a great time! Hotel amenities and services were very good, spa services brilliant. Nice hotel for a relaxing holiday in the sun, best of all only a short walk from the Promenade.

The check in staff were very welcoming and kind as they checked us earlier than the normsl time as we have a child with us. Overall its nice hotel for families as they have activities for kids which they really enjoy plus activities for adults which would intrest most of people. Buffett breakfast is has variety of choices. The room is okay, beds are comfortable , AC is very noisy and only one level you cant control it, either on or off . the toilet cleaning is very bad, once we checked in we spoke to the receptionist about it , it was ok that day. But the rest of the stay is way bad. I had to clean it myself on a daily basis.

Was a lovely relaxing g break

Overall the experience was wonderful apart from the patio door which was difficult to lock save one flimsy additional over hook lock placed halfway. We reported it ASAP as we couldn’t lock it and they immediately sent the janitor to sort it out which he did. We still couldn’t lock it after he next time we opened it and just resorted to using the flimsy over lock. On the last night of our stay we had cold water from out hot water shower and the same again the following morning before our departure. We mentioned it on our checking out but felt as though the comments were Pooh poohed and not relevant, bearing in mind in a 4 star hotel we should expect to be able to receive a hot shower whenever we choose. Looking back I should have called the night before when the problem was first noted but didn’t want to have to wait for someone to fix it as I wanted to get to bed for our early start the next day.

The hotel was very good, location also very good, the only thing is that when we were checking in the person told us that the room that we had reserve was very old and she try to make us pay 100 euros more per day for another room, we decided to stay with our original reserve, and the room was very nice (nothing terrible as she said it was). Room was very clean and very good size. Breakfast is also very good, walking distance to Puerto Banus