Westgate Hotel

Service was pretty good, paid for valet but I had to park the car myself because there was only 1 valet, then was told that we had to bell our own luggage by front desk, bell hop yelled at us for using a cart, shower was clogged and made water rise, however the hotel was great, front desk had amazing service the Bell crew and valet were better on sunday pool was amazing location was amazing the room was amazing the view was amazing

The room can get really cold. The 40 dollars per night for over night parking is terrible. The fact that the had a gym and pool helped but the area is terrible. Idk not what I’m used to from a luxury hotel. still made the best of it. Lot of homeless around the area

It was horrible stay, first time in San Diego and when me and my friends got there, there was a horrible smell of weed coming from the room next to us. Called security and nothing happened. We could not go out that night because of the smell nor open up the balcony. The next morning we were the first ones in the pool to open and my friend got cut after a few minutes of getting in the pool. THERE WAS BROKEN GLASS IN THE POOL. We received bandages and alcohol pads after fifteen minutes of water. These were not the only problems we had during our stay of 2 nights. The management and staff were nice though, I just most likely would not come back. Overall a super bad experience.

Wonderful hotel with excellent service. The food in the restaurant was very good! The portions was perfectly sized and they where fast in the kitchen and the bar. Room service was very good!

The stay was great. If you're not use to the city it may be a little loud for you but the hotel does supply you with ear plugs. The beds are comfortable. The decor is appealing. The staff is helpful and friendly.

When it comes to traveling, a place to stay is what matters the most because it is the place for you to rest after a long day of driving, which is the reason why there is star rating in hotel. The check-in time for Westgate Hotel states is at 4pm, and after a long drive, I expect I should be able to check-in at 4pm, but that did not happen. If I remember correctly, the front desk representative who was helping me is Karina. Based on what she told me, the hotel is fully booked and customers are doing late checkout so I need to wait for my 2 rooms in order for me to check in. 1st of all, I arrived at 4pm which is the normal check-in time, why do I need to wait? Shouldn't the hotel have the room ready before my arrival? I am not sure about the COVID-19 safety procedure, but if the room is not ready before hand, I actually wonder if the room is actually clean. 2nd of all, if the hotel is fully booked and customers are doing late checkout, how come the other front desk representative was able to check in at least 3 different customers who came in after me? 3rd of all, shouldn't the room settings be the same? By the room settings I do not mean by environment, I mean by something simple like the glasses / cups. 1 room has 2 glasses on top of the sink, and the other room has only paper cups which looks like it is for you to drink coffee with. too many things to complain, but if this is the service I will get for a 4 star hotel which charges resort fee, I will definitely not come back

Horrible hotel its 5 am and my room is next to a train stop and every 10 minutes a train stops and blows a horn and passes, very old hotel.

The hotel was beautiful and the staff was very friendly. Great location. 15 minute walk to the harbor and only a few blocks away from most restaurants.

It was a very nice place to stay and not fare from the restaurant's

Nice play, very bog rooms, bathrooms are beautiful, pool is open, good hospitality. Great view. Parking is $40 per night