Quality Inn Yakima i Union Gap

1st room - No wifi (was told our room was too far from the office), 2 spiders IN my son's bed, woke up to a beetle crawling on me, beetle in my bathroom, and a beetle in my hair! Took a shower and opened my towel, LONG black hair folded in my towel (I have pixie blond haircut). I demand a room change. 2nd room - Crumbs on the floor, fridge not clean, eyelashes, hair, and a "down below" hair in my bed.Yellow stain in son's bed and hair in his bed. Little brown stains on towels. I cannot express how DISGUSTING this hotel was.

Mold in the bath tub and around the sinks. The room had a muskee smell.

Worst stay ever! The rooms were dirty when we arrived. You could see the dog/cat hair on the carpet. Even though they were non-smoking rooms they reeked of smoke. Housekeeping was only done the first day and all they did was give us new soaps and nothing else. I had to go and ask for Housekeeping to come and clean my rooms and even then all they did was give us a couple towels each and took our trash out. After the third day me and my family all woke up with these horrible bug bites which we suspect were the cause of bed bugs. Horrible service! Horrible cleaning! The only positive thing about this hotel ( if you can even call it a hotel) was that it was located right across the shopping Plaza. I definitely would not recommend this hotel to anyone!!!!!!

Dirty room. Poor maintainence to say the least.

staff and housekeeping were extremely rude. Hotel looks like they tried to paint over mold in the bathroom. laundry room only had 1 small washer and dryer very out of date and having to go outside for it seemed very unsafe to do after evening. rooms smell of old smoke. very unpleasant stay for an evening.