Buena Vista Suites

Romet var passe greit, badet var trangt men rent og med gode toalettartikler og god hårføner. Gamle maskiner på vaskerom. Passer for 1-2 natt. Ble skuffet etter oppdaget kakerlakken på romet. Inngangen fra ute åpnet korridorer. Personalet var vennlige.

Fri parkering og hyggelig betjening, men lite de kunne hjelpe med i resepsjonen. Vann kostet 2,95$ kunne vært gratis for å kunne lage kaffe. Fint bassenganlegg. Frokost var ganske dårlig, og de kunne ryddet underveis, bacon kun en dag, og selv om frokost var inkludert ble det forventet tips for å få stekt et egg. Restaurant for lunsj og middag, greit utvalg, men veldig sur betjening. Rengjøring av rommet veldig bra. Rent også på resten av anlegget.

The first room we went into was a disaster and was not the room we paid for. We had to wait over an hour for someone to come and bring us new room keys and we moved all our stuff by ourselves. Then our room had no towels no soaps no shampoo. It was also missing pillows. Could not adjust the temperature of the room and bathroom was filthy with no hot water. We also had no internet until our last day. Was the worst stay.

I stayed next door at caribe. I was told that the Buena was not open.

We actually stayed at the Caribe Royale which is next door. Buena Vista Suites appeared to be in the middle of remodeling or something. It was a gorgeous property, the staff were very welcoming, and the room was very comfortable. I loved the Bath and Body Works toiletries, especially since it was my favorite scent! Our only complaint was our television. Only 2 or 3 channels worked and it wasn't anything worth watching. We would definitely return and recommend this hotel.

This old girl has definitely seen better days. Lobby carpet was worn, but clean. Seating in the restaurant was cracked vinyl, but comfortable. Restaurant service was top notch, food was acceptable. No exhaust fan in the room bathroom. Toilet was a rocking chair. Excellent toiletries and clean towels and sheets. The fixtures in the room were dated, without a USB charging port in sight, but they were in the lobby. Broken handle on the dresser and missing retaining bar in the refrigerator. The pool was gorgeous, clear and sparkling. The arcade was good, apart from a pair of air hockey tables that wouldn't seem to be able to float a feather. Service was acceptable: restaurant servers patient and prompt, desk service friendly and helpful in person. Tried calling the front desk and got no answer 3 different times. I would stay again.

I actually stayed in royale Caribe excellent hotel

We were very surprised at arriving to Buena Vista Suites with signs saying check in was at the hotel /resort next door( why wasn’t this mentioned) The WHOLE HOTEL WAS CLOSED!! The resort next door( once you found your way to the front entrance) was beautiful but surprisingly empty. Couldn’t have been more than10% occupancy but acceptable with the pandemic shut downs. Room was an upgrade and off the menu free breakfast fantastic as were the staff. Only complaint although minor was the outlet in the outer vanity area would not hold a plug and it would have been much better to have bedside lamps with USB portals because there were NO accessible outlets to charge your phone near the bed. Also WHY do you have to have a room card to get OUT of the hotel parking. Confusing Better signage would have been nice. The resort was nice and clean and staff Very friendly. Not their fault but it was a ghost town. Sad! Thank you for an enjoyable stay.

The stay was not in the hotel I booked. When you arrive they redirect you to the hotel next to it. The Buenavista Hotel is apparently closed or in reparation, so it should not be offered for booking.

we could stay in that hotel but they give us another one and I loved it.