2/10 Poor
during my stay the hotel burnt down. was still charged the ENTIRE RATE after I was told I would be refunded it, minus the first night. Literally something out of a movie.
Verified traveler
3-night trip
Cottonwood Suites Boise Riverside Downtown
Riverfront hotel in Boise with outdoor pool and indoor pool
Cottonwood Suites Boise Riverside Downtown offers a tranquil escape in the heart of West End. Enjoy a refreshing start with to-go breakfast, then unwind at the sauna or steam room. With an indoor and outdoor pool, 24-hour business center, and free in-room WiFi, this hotel provides ample opportunities to work and play.
Good
Popular amenities
- Pool
- Free breakfast
- Airport transfer
- Pet friendly
- Free parking
- Free WiFi
Main amenities (12)
- Housekeeping once per stay
- Restaurant
- Indoor pool and outdoor pool
- Free airport shuttle
- Fitness center
- Sauna
- Steam room
- Hot tub
- 24-hour business center
- Meeting rooms
- 24-hour front desk
- Coffee/tea in a common area
Feel at home (6)
- Children stay free
- Microwave
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
- Laundry facilities
Room options
Showing 4 of 4 rooms
Room, 1 King Bed
Highlights
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
- 431 sq ft
- Sleeps 2
- 1 King Bed
Room, 1 King Bed (Riverside)
Highlights
Balcony
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
- 431 sq ft
- Sleeps 2
- 1 King Bed
Double Room, 2 Queen Beds (Double Queen Room)
Highlights
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
- 398 sq ft
- Sleeps 4
- 2 Queen Beds
Double Room, 2 Queen Beds (Riverside)
Highlights
Balcony
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
- 431 sq ft
- Sleeps 4
- 2 Queen Beds
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About the neighborhood
3031 Main St, Boise, ID, 83702
About this property
Cottonwood Suites Boise Riverside Downtown
Cottonwood Suites Boise Riverside Downtown puts you just a 5-minute drive from Boise State University. Guests can relax at the hot tub, work out at the fitness center, or grab a bite to eat at the restaurant. There's an indoor pool and an outdoor pool, and in-room conveniences include refrigerators and microwaves.
At a glance
Property amenities
Room amenities
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Cottonwood Suites Boise Riverside Downtown Reviews
Good
7.6
Cleanliness
8.0
Location
8.6
Staff & service
6.8
Property conditions & facilities
2/10 Poor
The place get on fire 🔥 my family had to wait outside the whole night
Verified traveler
1-night trip
2/10 Poor
Hotel on fire
The hotel had a fire at 4 am and everyone had to evacuate. The hotel was dirty and not up to date. .do not stay here
ryan
ryan, 3-night trip
2/10 Poor
What a dump
What a dump. I paid way too much for way too little.
Verified traveler
2-night trip
4/10 Fair
Uninspiring
Kind of gross. It was quiet though.
Kelly
Kelly, 1-night trip
10/10 Exceptional
Staff was very helpful with nice. Great location.
Highly recommend.
Jane
Jane, 1-night trip
6/10 Good
Good location, good coffee bar, decent beds and towels but the place is just really run down
christine
christine, 1-night trip
8/10 Very good
Clean room, comfortable bed and bedding, great customer service.
JESSICA
JESSICA, 1-night trip
8/10 Very good
For the price, it works. Just stayed there to sleep so it worked out.
Caroline
Caroline, 1-night trip
10/10 Exceptional
I'll Be Back!
The room was on the 3rd floor and had a lovely view of the Boise River in all of it's Fall Splendor! The paved walkway (The Green Belt) was a great place to exercise and watch the sun rise!
The indoor pool was open for use to 10 people and the hot tub jets were not working, but the water was hot!
The folks at the front desk were super nice and helpful!
Morgan
Morgan, 2-night trip
8/10 Very good
Comfy but dated
Staff was very friendly, rooms were dated but comfortable. View of the river was beautiful!
Shannon
Shannon, 2-night trip
2/10 Poor
I will never stay there again! I the room next to us bunch of girls laughing and being loud up until 2:00 am! The room above us a couple was arguing, both but swearing up until about 4:00 am. The worse part I called the lobby about 5 times to tell them to take care of the issue, and NEVER did they answer the phone!
Annoyed
Annoyed, 1-night trip
4/10 Fair
Very run down but should have know with the price.
Verified traveler
3-night trip
4/10 Fair
The beds were so hars my husband had to see a doctor.
Verified traveler
1-night trip
8/10 Very good
I liked that it was along the river and you could walk the trail. I didn’t like how fun down the hotel itself was and how dirty the couch in the room was. It’s old
Candy
Candy, 2-night trip
10/10 Exceptional
Great location, very comfortable room, staff made real effort to make it all safe and healthy.
Verified traveler
1-night trip
4/10 Fair
Stay at your own risk!
The rooms/hotel is very outdated; nothing like the photos. My first floor room had no lock on the window, only a wooden dowel. I checked into my room, and checked out immediately. Don’t waste your time.
Verified traveler
3-night trip
6/10 Good
The tv remote wouldn't work andneeded batteries and the guy at the desks only option was to change rooms. When asked about using a remote from a different room he said it would cause problems for that tv and was insistent on changing rooms. He eventually got us some batteries.
Verified traveler
2-night trip
2/10 Poor
Dirty, smelly, rust, dark, rough looking furniture, walls dirty
Lin
Lin, 1-night trip
10/10 Exceptional
Great location and dog friendly.
Verified traveler
2-night trip
4/10 Fair
You get what you pay for...
This is a very tired hotel. The room that we stayed in felt like it was designed by a prison architect. The room was dusty, the bathroom was old and there were leaks. It served its purpose for an overnight stay, however, do not be deceived by the pictures. And remember, you get what you pay for.
Alexander
Alexander, 1-night trip
8/10 Very good
The staff was absolutely amazing. Helped us with recommendations to local restaurants for good food, gave us extra towels and sheets when we needed them without question, and even helped me get some antacids after too many slices of pizza for lunch. The facility itself could use some updates, but the location was great and for the price we couldn't have asked for a better place to stay. Thanks Cottonwood for a perfect weekend.
Nat
Nat, 2-night trip
8/10 Very good
Just fine.
Karen
Karen, 1-night trip
6/10 Good
Past it’s prime
Property is not aging well. Common areas such as lobby and elevator not very clean. Room was fine. With one exception, employees either didn’t wear masks or had noses exposed (which amounts to the same thing). Wasn’t terrible, but I wouldn’t stay there again.
Shanon
Shanon, 1-night trip
8/10 Very good
The property was clean and the employees were friendly and helpful. It was quite old. The old gal needs a facelift.
April
April, 4-night trip
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