Memphis International Airport (MEM) - 20 min drive
Memphis Central Station - 13 min drive
Restaurants
Southland Casino Hotel - 2 min drive
Chick-fil-A - 5 min drive
Church's Chicken - 3 min drive
Flying J Travel Center - 3 min drive
Sammy Hagar's Red Rocker Bar & Grill - 20 min walk
About this property
Tru by Hilton West Memphis, AR
When you stay at Tru by Hilton West Memphis, AR, you'll be within a 10-minute drive of Beale Street and FedEx Forum. For a bit of exercise, you can visit the fitness center or go for a swim in the indoor pool. Also, Mississippi River and Peabody Ducks are within a short drive. Fellow travelers love the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
10 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 8:00 AM–9:00 AM
Coffee/tea in a common area
Traveling with children
Grocery/convenience store
Pool gate
What to do
Pool table
Hiking/biking trails nearby
Working away
24-hour business center
Services
24-hour front desk
Facilities
1 building/tower
Built in 2015
Television in common areas
Fitness center
An indoor pool
Arcade/game room
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
50-inch flat-screen TV
Satellite TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Down comforter
Premium bedding
Freshen up
Bathtub or shower
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Desk chair
More
Housekeeping (on request)
Mobile key entry
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis
Frequently asked questions
Does Tru by Hilton West Memphis, AR offer free cancellation for a full refund?
Yes, Tru by Hilton West Memphis, AR does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru by Hilton West Memphis, AR?
Yes, there's an indoor pool.
Are pets allowed at Tru by Hilton West Memphis, AR?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton West Memphis, AR?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton West Memphis, AR?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Tru by Hilton West Memphis, AR?
No, this hotel doesn't have a casino, but Southland Casino Racing (4-min drive) is nearby.
What is there to do at Tru by Hilton West Memphis, AR and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and an arcade.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very Good
Jan 15, 2025
Tameko
Tameko, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 30, 2024
Charlton
Charlton, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 26, 2024
Convenient but noisy
Stopped for an overnight break in a holiday road trip. The location was convenient but the hotel was noisy - noise from the highway, noise from the neighbors, noise from the hallway and common space.
It did have a nice grassy area for our dog and lots of space in the lobby/common space if not in the room(s).
Stephanie
Stephanie, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 21, 2024
Noise
The room was great and comfortable but it does not have sound proof. Guests made noise that woke me up several times during my stay.
Elvin
Elvin, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 15, 2024
Almetria
Almetria, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
Judy
Judy, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 8, 2024
Jenny
Jenny, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
justin
justin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Tonya
Tonya, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 26, 2024
Gary
Gary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Overnight stay
Awesome clean friendly
Cyrisse
Cyrisse, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 18, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 16, 2024
Tru by Hilton West Memphis, AR Needs better signage on the road into the hotel from the service road running along the Interstate. I am a good driver, but I was confused and missed the turn. Thanks to a friendly representative in a business just east of Tru I was able to go through the neighborhood to the south and find the street/entrance. The neighborhood is not a good one and I was glad it was not dark.
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Welcome the place to be
The staff and manager made the stay. They were very professional and eager to provide service to ensure your stay was a memorable one.
Before our departure, they asked if there was anything else they could do to make our next stay more accommodating. We discussed points, which will be reviewed and hopefully implemented.
Winston
Winston, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Room was clean but there was no coffee maker (available 24/7 in the lobby), but that is a negative for me. Also no cups, again available in the lobby 24/7. Just a little inconvenient
Roxanne
Roxanne, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Alexis
Alexis, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Staff were really nice, fixed my billing issue promptly, greeted us with smiles, cleaned our plates even though they did not have to and the lady that ran breakfast on 11/05 is amazing!! super nice to my kid with autism!!
Alana
Alana, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 30, 2024
Great Place!
Just a one night stay while traveling, we had a friendly welcome from the front desk staff. In the morning, the team had so much fun together serving the guests during breakfast. Very friendly atmosphere.
Cathleen
Cathleen, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 26, 2024
I like the music that was playing when i entered the hotel that afternoon.
Lucille
Lucille, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 25, 2024
Great staff
LORA
LORA, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 22, 2024
Great breakfast; Mid room
The breakfast was delicious. We had the best hotel eggs that we have ever had (and we have had a lot). The kids loved the automatic pancake maker. The lady at the front desk was wonderful! She was friendly and very willing to help us. Our room is what gave the four instead of five star review. The pillows were too hard and we had an ajoining room with a family who had a baby that cried most of the night. The walls must be paper thin. Our kids didn't sleep nearly enough and neither did we.
Carmen
Carmen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Always a great experience at TRU.
Christine
Christine, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 20, 2024
Samuel
Samuel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2024
Restful
Very nice clean and comfortable, staff are friendly and helpful.