Clarion Hotel & Convention Center Joliet

Nice place to stay. I was very pleased with the hotel staff and services.

The lady at the front desk was very friendly and the room was surprisingly quiet, even though it's right next to the interstate.

The check-in went well, the bathroom was clean, and the bed was comfortable. However, a lack of attention to detail gave an overall negative experience. The ottoman by the chair in our room was extremely stained and dirty. The treadmill in the exercise room had a broken control. Our room was situated near the restaurant/lounge, where smoking is allowed. The smell of smoke was overpowering in the hallway and we even smelled smoke strongly inside our room by the door and bathroom.

To whom this may concern First off I had a problem checking in .While checking in once again I requested an accessible room even with my wheelchair in plain view the receptionist sent me to a non accessible room .After changing rooms it still was to small for my wheel chair to enter.But I manage because I did not want to bring no disappointment to my organization conference weekend stay.

Love the breakfast buffet