Jacir Palace Hotel Bethlehem

5.0 star property
Luxury hotel in Bethlehem with 4 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jacir Palace Hotel Bethlehem

Theater show
Executive Suite | View from room
Exterior
Club Room, 1 King Bed | View from room
Indoor wedding

Reviews

7.2 out of 10

Good

Popular amenities

  • Non-smoking
  • Free parking
  • Bar
  • Pool
  • Connecting rooms available
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and 2 spa tubs
  • Nightclub
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

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About the neighborhood

Map
Jerusalem Hebron Road, Bethlehem

What's nearby

  • Manger Square - 14 min walk - 1.2 km
  • Church of the Nativity - 15 min walk - 1.3 km
  • Rachel's Tomb - 17 min walk - 1.5 km
  • Al-Aqsa Mosque - 11 min drive - 9.1 km
  • Western Wall - 13 min drive - 9.5 km

Getting around

  • Ben Gurion Airport (TLV) - 54 min drive
  • Jerusalem (JRS-Malha Railway Station) - 12 min drive
  • Jerusalem Biblical Zoo Station - 13 min drive
  • Jerusalem Malha Station - 17 min drive
  • Airport drop-off service
  • Area shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Stars And Bucks - ‬12 min walk
  • ‪Grand Panorama Restaurant & Bar - ‬8 min walk
  • ‪Layalena Sweets - ‬15 min walk
  • ‪Milano Restaurant - ‬8 min walk

About this property

Jacir Palace Hotel Bethlehem

A great choice for a stay in Bethlehem, Jacir Palace Hotel Bethlehem features a nightclub. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at one of the 4 restaurants. There's an outdoor pool and a poolside bar, and in-room conveniences at this luxurious hotel include washers/dryers and refrigerators.

Languages

Arabic, English, French, Spanish

At a glance

Hotel size

  • 250 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport drop off on request(available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Volleyball
  • Pool table

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1910
  • ATM/banking
  • Garden
  • Terrace
  • Fireplace in lobby
  • Piano
  • Health club
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • 2 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Frette Italian sheets
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Yard
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub only
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

SPA InterContinental has 2 treatment rooms. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Continental breakfast is offered for an extra charge of approximately ILS 35 for adults and ILS 35 for children
  • Airport shuttle service is offered for an extra charge of ILS 400 per vehicle (roundtrip)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for ILS 100.0 per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision
  • Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Bethlehem Intercontinental
Intercontinental Bethlehem
Intercontinental Bethlehem Jacir Palace
Intercontinental Jacir Palace Bethlehem
Intercontinental Palace
Jacir Intercontinental Bethlehem
Jacir Palace Intercontinental
Jacir Palace Intercontinental Bethlehem
Jacir Palace Intercontinental Hotel
Jacir Palace Intercontinental Hotel Bethlehem
Jacir Palace Hotel Bethlehem
Jacir Palace Hotel
Jacir Palace Bethlehem
Jacir Palace
Jacir Palace Hotel Bethlehem Palestinian Territories
Jacir Bethlehem Bethlehem
Jacir Palace Hotel Bethlehem Hotel
Jacir Palace Hotel Bethlehem Bethlehem
Jacir Palace Hotel Bethlehem Hotel Bethlehem

Frequently asked questions

Is there a pool at Jacir Palace Hotel Bethlehem?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Jacir Palace Hotel Bethlehem?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Jacir Palace Hotel Bethlehem?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Jacir Palace Hotel Bethlehem?
Yes, a shuttle from the hotel to the airport is available. The charge is ILS 400 per vehicle roundtrip.
What are the check-in and check-out times at Jacir Palace Hotel Bethlehem?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Jacir Palace Hotel Bethlehem and nearby?
Onsite recreation at Jacir Palace Hotel Bethlehem includes volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Jacir Palace Hotel Bethlehem also has a nightclub, an outdoor pool, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Jacir Palace Hotel Bethlehem?
Yes, there are 4 onsite restaurants.
Does Jacir Palace Hotel Bethlehem have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Jacir Palace Hotel Bethlehem have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Jacir Palace Hotel Bethlehem like?
Jacir Palace Hotel Bethlehem is in the heart of Bethlehem, a short 15-minute walk from Church of the Nativity and 14 minutes' walk from Mosque of Omar.

Reviews

7.2

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

The hotel has a great breakfast and very nice and friendly staff.
2-night trip
Verified Expedia guest review

8/10 Very Good

A magical place to stay in Bethlehem. Good value for money.
2-night family trip
Verified Expedia guest review

6/10 Good

The building is very unique, but the service is very poor for five star rating.
5-night family trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Orbitz guest review

6/10 Good

Ihsan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good like a palace, beautiful garden. The rooms were spacious and comfortable.
5-night trip
Verified Expedia guest review

8/10 Very Good

Young lady at reception was very helpful in giving directions. Breakfast choices need improvement for this class of hotel.
Ingrid, 1-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Orbitz guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

4/10 Fair

Poorly maintained
Historic building with great facilities but not well maintained or cleaned. I was disappointed with the stay and it did not represent value for money. Would not recommend.
Darren, 6-night trip
Verified Expedia guest review

8/10 Very Good

Holiday in Bethlehem
Fabulous stay in a shabby, sheek hotel with an amazing pool! Stayed for a week. Visited the Dead Sea, Old Jerusalem, Manger Square, Holocaust Museum, the Walled Off Hotel (Banksy Hotel), the Wall to see the art. Lots of lazy time by the pool.
Lucy, 7-night trip
Verified Expedia guest review

6/10 Good

Understandably a bit faded at the edges. Good location and now more geared to groups and local weddings.
AS, 2-night trip
Verified Expedia guest review

8/10 Very Good

The hotel and staff were very nice. The hotel needs a bit of repair, but overall is was good. It had a very nice gym; which we do not find in many hotels in Middle East or Europe.
Verified Hotels.com guest review

6/10 Good

Long stay fo business
The buildings are amazing and it is fine for a one or two night stay. However if you are staying for two or three weeks it is not so great. The breakfast is almost the same every day with no fresh fruit other than the occasional water melon. I got very tired of tinned pineapple! Also the dinner options were limited. The tent restaurant was advertised as 'Grillin and Chillin' but the grilled foods only included deep fried French fries with no alternative. The area also was not ideal due to the proximity to the Wall where there were some protests particularly on Fridays.
Mary, 18-night business trip
Verified Hotels.com guest review

6/10 Good

Nice place with poor service
The hotel location are excellent , the old building and the hotel design is wonderful and give me anew experience. But the service is very poor , no stafff , slow feed back Its like ( help ur self ) no one is here to serve u Swimming pool is good and food is not that good It deserve 3.5 The price per night is expensive compared with hotel service
1-night trip
Verified Expedia guest review

4/10 Fair

Not Recommended
I recently booked a seven-night stay through Hotels.com at the Jacir Palace Hotel in Bethlehem in March of 2017. I ended up canceling the last night due to the fact that my traveling companion had to rearrange her round trip air itinerary because El Al Israel Airlines refused to let her board the flight. We notified the hotel desk in advance and they agreed to refund the credit card for one night's stay in the amount of $120. After multiple emails over the period of the last 10 weeks, most of which have gone unanswered, the hotel has still not refunded the $120. When Hotels.com called Jacir Palace, to inquire about the status of the impending refund, they were advised that there is no record of a refund request on file. 
Although I have no complaints about the condition of the hotel or the staff I can’t recommend the Jacir Palace Hotel because they are not responsive at all to email communications and have not followed thru re the cancellation/refund that they agreed to. I was advised by Hotels.com that there was nothing that they could do to assist me. They suggested that I dispute the charge with the credit card company. It's disappointing that Hotels.com does not hold their partner hotels accountable.
Susan, 7-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Booked 14 nights, left after first night, VERY BAD
Bullet point Summary 1. We emailed before our trip to see if hotel supplied power adapters, they said they do, they lied, and our phones were dead that night after long day flying. 2. Would not take Pound Sterling despite saying they do. 3. Told us they can exchange sterling to shekel but when I got to counter they said they cant. Then changed to say they can but will have to give us a poor rate and we are better going elsewhere? WHY? We are your guest so be fair. 4. Room was very dirty, floor not hoovered and mini fridge had blown up and was nothing but a shell. Duvets and pillow cases had holes in them. 5. Breakfast included, if you like mash potato and insect coated stale bread 6. Website states pool is open in Spring and it wasn't. Although we went in late April during 30'c heat. 7. They did nothing when we complained about adaptor and room cleanliness. 8. When we decided to leave the next day, I refused to pay the massive $120 a night fee based on the fact they had not supplied what they should have and I demanded a discount. The response was to call security. Jacir Palace almost ruined our holiday. As it is they badly let us down as I was really looking forward to days lounging by the pool and swimming with my 2 yr old daughter. We were lucky enough to find another hotel with room for us as it was easter weekend which is a busy time. I strongly advise anyone to AVOID this place.
Verified Expedia guest review

8/10 Very Good

Beautiful hotel, great location to walk to old city and see the western wall as well as visit the Banksy museum to get more info on the long history of conflict
Verified Expedia guest review

6/10 Good

Disappointed
Hotel needs a lot of improvements- no towels in the rooms- phone not working- breakfast was awful. Beds need to be renewed- old and sagging.
Verified Hotels.com guest review

4/10 Fair

Average
Bethlehem was an interesting city to visit. The hotel, however, was not great. The hotel was obviously a grand hotel once upon a time, when it belonged to the the Intercontinental group. It is now tired, and it shows. We were not allowed an early check-in, and the hotel did not seem to have a secure locked room to store our luggage, hence we were told to leave it in the reception lobby. I must add that it was still safely there when we got back from exploring. We were given a room with 2 twin beds instead of a king size, and were told that there were no rooms with king size beds available, even though the hotel did not appear to be full. They then just joined the 2 beds together. Breakfast was not great. A large variety but not the best or most fresh. The hotel should consider making a smaller variety and concentrate on quality instead. Also, while the room was clean the lobby area was quite dusty.
Verified Hotels.com guest review

6/10 Good

Not the "Grand Lady" it was in 2000
I first stayed at Jacir Palace in Sept 2000 (just before the Intifada)- it was magnificent- from décor, to service and food; and I really looked forward to returning to the splendor of the hotel. However, I was somewhat disappointed- the hotel is now jaded, the housekeeping is awful and the breakfasts were the same for all 5 days that I stayed there. It is definitely not 5-Star quality. I guess it is ok if it is a one night stay, but the "cracks" in the system become glaring, if staying longer. I do not believe that one needs to call each time for amenities that are meant to be replenished daily. The staff are friendly bit this does not make up for its downsides. It has so much potential and if restored to its previous "glory", i would definitely return, but not in its current state, when there are hotels in the vicinity that provide excellent service.
Verified Expedia guest review

8/10 Very Good

not 5 Stars hotel
Not Bad ,, But not as 5 Star Hotel .. the room was poor for cleanness,,
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

Ok
The hotel has wonderful potential but is in need of some restoration and a makeover/updates. Items like the carpets, robes, curtains etc. had holes in them or burns on them. It has the potential to be wonderful. The staff was very friendly and helpful.
Verified Hotels.com guest review

6/10 Good

in need of maintenance
Was prestigious when it was member of the Intercontinental family of hotels. In much need of maintenance
Verified Orbitz guest review