Hotel Chelsea, a South Beach Group Hotel

Not a great start, arrived with the car full of luggage only to find out the so-called parking the hotel advertises is valet parking only and very expensive. Staff suggested we park the car in a 6 story parking house 4 blocks away and simply walk with all our luggage back the hotel since the parking was about 20 per day in the public parking house. There was no area outside the hotell for lossing off/lossing on luggage either and warned us that the car may be towed away. Early check-ins are not accomodated either, so we were forced to go for lunch while the room was cleaned. However, the hotell did manage to find a room for us to check-in earlier so in the end it worked out, simply because we just ignore the valet parking rules and left the car outside. There was not room for temporary storage of luggage either, staff suggested that we stored the luggage in the open lobby area in front of the reception desk. This was simply not an option, and considering the rate we paid we thought this was unacceptable to recommend to us. Will give the hotell credit for making an exception as we clearly needed the space outside as temporary and safe storage for our luggage in the car. We simply ignored the hotell policies and got the room earlier. If we had not complained, we would not have been accomodated. 2nd staff member was more polite, and told us a little bit more about the area, dissappointed nobody told us that 20% tip is mandatory in all resturantants and bars in South beach.

God beligenhet og pris i forhold til mye annet vi har bodd på i området.

Var fint hotell med alt man trenger. Litt dårlig belysning på rommet.

Veldig bra beliggenhet på Miami Beach, South Beach. Rommet var veldig fint og god størrelse. Veldig moderne rom. Gåavstand til alt man har behov for! Det eneste som var negativ med rommet mitt var at det lå vegg i vegg med hotellbaren. Det gjorde ikke meg noe særlig ettersom jeg selv var oppe, men om dere vil legge dere tidlig bør dere be om et rom i en etasje over hovedinngang, eller lengst unna bar/resepsjon.

Meget god service og veldig sentralt :)