2/10 – Dårlig
5. oktober 2024
Do not book this hotel!
This hotel is an absolute embarrassment for Scotland!
It’s dirty, has not been maintained since the 70s, its got mold, dust and dirt - which is tried disguised with large amounts of air fresheners. The reception area is ok - but the rooms are absolutely disgusting!
If it had two stars, I would have to accept it, - three stars I would be greatly disappointed! That this hotel has four stars is beyond belief and an absolute disgrace.
The decor and carpets of the room dates back to the 70s at best, - and has never been properly cleaned since. The overall decor of the room is terrible, cheap, old and dirty. The same goes for the bathrooms. - I can write bathrooms in plural as we had to change room, when the ceiling in our first bathroom started to leak water! This happened just after we had gone to bed, and we heard water dripping from the bathroom ceiling. We walked to the reception to notify them, ( - the 70s telephone in the room was not working … ) Upon notifying about the water leak, we were put in an identically terrible room. The staff did not apologise but made us be thankful for the fact that they provided us with a new room…
It was quite obvious to see that there had been repeated water damage in the ceiling, so I guess this is normal procedure for the staff.
Don’t make the mistake of booking here !
The experience of this terrible hotel ruined the end of an otherwise brilliant vacation to Scotland, do not let it ruin yours !
Karin Gjerløw
Karin Gjerløw, familiereise på 2 netter
Hotels.com-verifisert gjesteanmeldelse