Hotel Zetta San Francisco

Hotel provided amazing hospitality! Keep up the great work and amazing location.

This hotel is right in the heart of San Francisco and you don’t need a car to reach it, from SFO the BART train will drop you round the corner at Powell Stn.

Great location, very central. Friendly staff. Our room, a suite on the 3rd floor was quite noisy. When the drunks came back from the bars at 2:30am/3am, you could hear them playing pool and various other games they have on the 2nd floor. Bed was very comfortable. They use natural cleaning products, which my wife loved as she's very sensitive to cleaning products. Parking is stupidly expensive ($65/night, which feel like a joke when there's a lot next door at $35/night). Food is overly priced and feels like a rip off. It always annoys me when hotels charge an extra resort fee, giving you access to facilities (inc. WIFI) that should be included in the base price. Despite these things, I would stay here again, but make you get a room above the 3rd floor!

This hotel has pros and one notable con. This is a super cool hotel with some great amenities. I felt like they were very thoughtful in the design of the room: For instance, the alarm clock can be set to 'night time' mode to dim the face of it, laminate wood floors are the BEST idea ever, somehow they heat the room without the heater going on and off (noise wise) all night, you can turn on the shower from a cut out from outside the glass doors, there is an umbrella in the closet and a nice robe. I kept thinking wow they really thought about me a number of time. The only downside and it is a significant one for a hotel... the beds in my room were AWFUL. One of them the springs literally squeaked like a cheap bed I bought back in college and the other was only better in that it did not squeak. It seemed SO crazy that this great hotel so thoughtfully designed did not 'spring'... literally for quality mattresses.

We liked the hotel. Staff and location are great. Rooms a hip and look newly renovated. Only complaint was no coffee in the lobby in the morning, although you can make some in your room and I didn't see newspapers.