Residence Inn by Marriott Miami Aventura Mall

Stayed 5 nights, no room cleaning at all. Scheduled room cleaning at the check-in and later requested again but nobody appeared to clean. As a result, we were out of towels, trashbin overflowed. It is advertised as full breakfast, but in reality nothing of that, better advertise as continental breakfast and not misstate it. Shame on the hotel.

Great facility. Customer service was ok. Had issues finding my reservation and was not the most helpful.

Decent hotel that has a kitchenette in the room - a must have when traveling with 3 year old. Good staff, good coffee in am. AC unit is in the room, next to the bed and extremely loud - think if you’d have a V6 Mustang starting next to you - similar disturbing noise. That was no so good

Stayed for almost a whole week. Location was good. Hairs were all over the place when we 1st got there, on the bedding, towels, sinks, shower.. not a very 1st good impression. Customer service was good, most went out of their way and only 1 was a bit on the rude side. Scheduled housekeeping once & they didnt go but when they finally went, the did a good job. Amenities were great, room was very spacious & comfortable. I did get charged twice for parking but am expecting the credit to show on my cc statement withing the next couple of days.

Great location,super cmfortable rooms,attentive staff.

The rooms were all I needed. Full kitchen, comfortable bed and desk to work. The couch was uncomfortable but not horrible.

The room was clean and spacious, staff was friendly. Genuinely a great experience and a good hotel for longer stays.

Excellent safety precautions, Room was clean and comfortable. The mattress was okay, but not as comfortable as others.

The roon really wasn't big enough for 4 people! I was very upset about that! We definitely expected a bigger room for the price wepaid

Considering the COVID restrictions we still enjoyed our stay here Suite is nice and spacious. It was too bad there was no housekeeping, but any request for towels, coffee , kitchenwares etc were promptly taken care of. We had been here before and the breakfasts were great, unfortunately the "grab and go" breakfast service due to the pandemic was average at best. Pool and workout room were good. The only issue we have with this property is the parking fees. There is an open parking area and a secure/gated parking area. When you ask a front desk person what's what, we got a different answer, one said we'd be towed from the open area (although there is not 1 towing sign) another said all parking needed to be paid for ( @ $20 /day tax). A guest said they parked in the open area and never got towed or asked to pay. I think Expedia needs to clarify this on their booking description.