El Greco Resort

The place could use some well needed renovation, new furnitures, and appliances. Customer service was great.

Firstly, they never had our booking on file and then even after showing them confirmation, they still did not check us in. We decided to try our chances at the restaurant, only to find no other customers were in there. Upon ordering basic French Fries, we were informed that they were all out. Upon returning to the front desk, we were informed they could not check us in until their manager returns! Worst customer service-we left as a result and checked in to a different hotel. Don’t waste your time here. It’s geared for cruise ships and they have no qualms at making you wait for hours on end.

The staff was very nice to us. The room was a bedroom that had a AC. The living room and kitchen had no AC. It was in the high 80’s day and night. The restaurant had a good fre breakfast and we ate dinner there. I was pleased too. I would think twice in the summer as the pool was not that clean. When we got there from the airport, I never thought the whole unit we rented would not have AC. and no tv in the bedroom.

The staff were friendly and helpful. Beautiful grounds with access to the beach. Furniture need updating, it’s a turn off. Very poor and unreliable WIFI service. Food including free breakfast is excellent. Quiet and family friendly environment with close proximity to everything including night life.

The ladies at front desk that checked us in were really friendly and great at accommodating our requests. The restaurant staff is also great. The location is great as it is close to the airport and the hip strip.