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The Row Hotel, BW Signature Collection

3.0 star property
Fuel your shopping adventures at nearby Santana Row. Enjoy convenient amenities like express check-out and in-room WiFi for an effortless stay.

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Photo gallery for The Row Hotel, BW Signature Collection

Lobby
Lobby lounge
Lobby
Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub | Memory foam beds, individually decorated, individually furnished, desk
Exterior
In the heart of Santana Row, The Row Hotel, BW Signature Collection offers a vibrant retreat with a 24-hour gym and business center. Stay connected with in-room WiFi and enjoy express check-in, self-parking, and proximity to Westfield Valley Fair Shopping Mall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free parking
  • Non-smoking
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Gym

Main amenities (4)

  • 24-hour fitness center
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Private bathroom
  • Television
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Bathtub or shower
  • Free self parking
The current price is $170
includes taxes & fees
$149 per night
Feb 27 - Feb 28

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) | Memory foam beds, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Dining table
Smart TV
Memory foam bed
Blackout drapes/curtains
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Memory foam beds, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub | Memory foam beds, individually decorated, individually furnished, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
2404 Stevens Creek Blvd, San Jose, CA, 95128

What's nearby

  • Santana Row Shopping Center - 17 min walk
  • Winchester Mystery House - 2 min drive
  • PayPal Park - 5 min drive
  • SAP Center at San Jose - 5 min drive
  • San Jose Convention Center - 5 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive
  • San Carlos, CA (SQL) - 34 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 49 min drive
  • Oakland Intl. Airport (OAK) - 49 min drive
  • Santa Clara Station - 5 min drive
  • San Jose College Park Station - 6 min drive
  • San Jose Diridon Station - 8 min drive

Restaurants

  • ‪Din Tai Fung - ‬17 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Sharetea - ‬19 min walk
  • ‪Pinkberry - ‬20 min walk
  • ‪Ruby Thai Kitchen - ‬19 min walk

About this property

The Row Hotel, BW Signature Collection

When you stay at The Row Hotel, BW Signature Collection, you'll be just a 5-minute drive from Westfield Valley Fair Shopping Mall and Santana Row Shopping Center. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and self parking are added perks. Also, Winchester Mystery House and Santa Clara University are just a 5-minute drive away. Fellow travelers love the overall value and location.

Languages

English

At a glance

DONE

Hotel size

    • 55 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • A virtual front desk provides assistance to guests
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • This virtual service hotel offers 24-hour guest support by text or phone.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Virtual front desk

Facilities

  • 24-hour fitness center

Room amenities

Be entertained

  • 48-inch Smart TV

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Desk chair

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 20 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

The Row by Kasa
Kasa The Row San Jose
The Row Hotel, BW Signature Collection Hotel
The Row Hotel, BW Signature Collection San Jose
The Row Hotel, BW Signature Collection Hotel San Jose

Frequently asked questions

Are pets allowed at The Row Hotel, BW Signature Collection?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Row Hotel, BW Signature Collection?

Yes, there's free self parking.

What are the check-in and check-out times at The Row Hotel, BW Signature Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 20 (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at The Row Hotel, BW Signature Collection?

No, this hotel doesn't have a casino, but Casino M8trix (6-min drive) is nearby.

What is there to do at The Row Hotel, BW Signature Collection and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around The Row Hotel, BW Signature Collection like?

The Row Hotel, BW Signature Collection is a short 12-minute walk from Westfield Valley Fair Shopping Mall and 17 minutes' walk from Santana Row Shopping Center. Travelers love the hotel's prime location.

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The Row Hotel, BW Signature Collection Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great area
Thy, 1-night trip

10/10 Exceptional

Great place to stay
Azin, 2-night trip

10/10 Exceptional

Beautiful hotel, extremely clean and continental breakfast had fresh starbuks expresso
Monica, 1-night trip

10/10 Exceptional

Will be back!
Great location, parking and staff was very friendly and helpful. The rooms were clean and the bed was comfy.
paula, 1-night trip

10/10 Exceptional

Thanks for a great stay
Ashley, 1-night trip

10/10 Exceptional

Competent, personable staff. Well-priced, and good (yet unobtrusive) service. Way to go!
Paul, 6-night trip

8/10 Very good

Great staff. Heavy traffic area
Maureen, 3-night trip

10/10 Exceptional

Great location by Santana Row
Carol, 1-night trip

8/10 Very good

Great place
Fernando S., 2-night trip

10/10 Exceptional

Awesome
The stay in the hotel was great but again I had issues with Hotels.com as they canceled my reservation because I arrived late. Luckily, the front desk was able to resolve.
Lisa, 3-night trip

10/10 Exceptional

Staff nice, clean room, and close to shopping. Parking is tight but over all not bad.
Elisa, 1-night trip

10/10 Exceptional

Thank you.
PO-CHIN, 4-night trip

10/10 Exceptional

Great location and very clean
Tania, 1-night trip

10/10 Exceptional

Clean, quiet and comfortable!
Naomi, 2-night trip

8/10 Very good

It was wonderful and I loved the room color as well as the jetted tub!
Otis, 1-night trip

10/10 Exceptional

Great hotel for the price especially for the area. I was visiting family at the Santa Clara Medical Center so it was very convenient. The complimentary breakfast was far better than I expected and the gentlemen who checked me in was lovely. Both patient and helpful to all my issues. The only drawback is the water takes a while to heat up if you shower early in the morning.
Beverley, 3-night trip

10/10 Exceptional

We really didn’t like checking in with someone by computer but our stay was comfortable.
Mishele, 1-night trip

10/10 Exceptional

Good Hotel.
Fabiola, 1-night trip

10/10 Exceptional

Everything was perfect
HOSSEIN, 1-night trip

10/10 Exceptional

Great Stay! Very
Lovely and clean place to stay in a great location. Very nice continental breakfast included and free parking. I would not hesitate to stay here again.
1-night trip

10/10 Exceptional

The Row BW San Jose
The staff cared about the quality of or stay and was eager to help in any way. The room was spotless!
Rodney, 4-night trip

10/10 Exceptional

Supper clean, quiet, & comfy!
Maria, 1-night trip

10/10 Exceptional

It was a good night stay at the Row
Jose, 1-night trip

4/10 Fair

The bathroom ceiling starting leaking water when the upstairs room was showering and flooded the entire bathroom floor.
Jose, 1-night trip

8/10 Very good

Bath tub was old with some top layer peeled off.
Rajendra, 1-night trip

General property information

Travelers Say
"They had this great coffee bar set up, along with some fruit and juice that made the morning very enjoyable."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM