Concierge was beyond disappointing, even before we got to the property. I emailed Concierge, i didnt receive an email back for 5 days, until i went out of my way and decided to call them. Everyone there is on island time. For the money that we paid to stay there, i was very disappointed at the level of attention we received from the staff. During our stay, i may have called front desk 10 times or so, out of those 10 times, MAYBE 3 or 4 times someone picked up. The rest went unanswered. The property is nice and big and had very good dining options, but i would not return because for the money we paid, i expected a lot more. I came in with high hopes but left disappointed. I will not be returning to this property. Saint Martin is much nicer, less expensive for sure & more my vibe. I dont mind spending money but i expect to get value from the money i do spend, and the money i spent on this resort was not worth it, that is the bottom line.