Hotel La Paul

We stayed in Hotel La Paul on our way back home during a w.end. Staff was lovely, even though we arrived late on the night there was someone to warm us a friendly welcome. The room was perfect, and we slept like kings!! Great and abundant breakfast with a Lake view, definitely now one of our favorite spot!

Booed an economy room for 3 adults sharing. On arrival we were allocated a tiny room with a double bed and a camp bed. However, a large protruding ‘box’ type wooden shelf was above the fulll length of the single bed, rendering it unsafe for an adult to sit upon the bed. I complained to Reception and refused to stay there. I was eventually offered another larger room in the La Paul Hotel at an additional cost of €128.00 for 3 nts. I contacted Hotelbeds and they contacted the hotel directly. I was asked to pay the hotel directly and issued a voucher for €85.00 by Hotelbeds. The Hotelbeds website stated that double and family rooms were located in the nearby Hotel Smiralda, which is part of the same hotel group. Therefore, I asked to be accommodated there. The Receptionist said a room was available there at the additional cost. We moved to a nice room eventually and it was fine. We paid the extra cost and enjoyed our stay in Room 520. The Hotelbeds website stated check-out was 11.00 am but the hotel insisted that it was 10.30 latest! We had a very stressful experience upon arrival, and the Receptionist/Manager was quite dismissive of our genuine complaint about room 107 allocated to us on arrival.