Homewood Suites by Hilton Hartford Downtown i Hartford

I was very dissapointed with the overall condition of this hotel. Due to renovations, you can't even access the hotel through the main entrance. Also the lady in charge of the "free" breakfast has zero customer service skills. No one should pay more than $100 per night to stay here.

The hotel was being renovated. The staff was not very accommodating. The parking was not very good either.

Awesome Hotel, very accommodating....let us check in early which made our stay un Hartford so much easier for our schedule. Super clean and really comfortable bed! Would definitely stay here again.

Most of the hotel staff was good except for the one lady who was serving breakfast. First of all she would not greet you even if you greet her but would turn her face instead. Next she would always stare at your food that how much you are eating and then raise her eyebrows which makes very unfortunate. Once I was taking bf to my room I heard her commenting these people are walking away with food in very bad tone. I really don't like that lady, I don't remember her name but she is the one usually serves bf and evening snacks.

My daughter and I stayed two nights for events at the XL Center. The hotel was close, our room was clean, and all necessities were within walking distance.