235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503
What's nearby
DeVos Performance Hall - 4 min walk - 0.4 km
DeVos Place Convention Center - 5 min walk - 0.5 km
Van Andel Arena - 6 min walk - 0.5 km
Gerald R. Ford Museum - 8 min walk - 0.7 km
Downtown Market - 17 min walk - 1.5 km
Getting around
Gerald R. Ford International Airport (GRR) - 20 min drive
Grand Rapids Station - 16 min walk
Restaurants
Z's Bar & Restaurant - 1 min walk
The B.O.B. - 4 min walk
Uccello's Ristorante, Pizzeria & Sports Lounge - 3 min walk
Pind Indian Cusine - 5 min walk
Barrio - 3 min walk
About this property
JW Marriott Hotel Grand Rapids
When you stay at JW Marriott Hotel Grand Rapids, you'll be within a 10-minute drive of Van Andel Arena and Frederik Meijer Gardens and Sculpture Park. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. An indoor pool, a bar/lounge, and a steam room are other features. The room service and helpful staff get good marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
333 rooms
Arranged over 23 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 2:00 AM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Secured covered onsite self parking (USD 41.00 per day; includes in/out privileges)
Secured covered onsite valet parking (USD 45.00 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–1:00 PM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
What to do
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Working away
24-hour business center
Meeting rooms
Conference space (1389 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
ATM/banking
Garden
Fireplace in lobby
An indoor pool
Full-service spa
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Outdoor furniture
Walkway to water
Accessibility
Wheelchair-accessible bathroom vanity
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Low-height counter/sink
Height-adjustable showerhead
Grab bar near toilet
Grab bar in bathtub
Transfer shower
Lever door handles
Room amenities
Be entertained
Smart television
Premium cable channels
Netflix
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Phone
Food and drink
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 29 per person
Renovations and closures
The property will be renovating from July 10 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Parking
Covered self parking costs USD 41.00 per day with in/out privileges
Covered valet parking costs USD 45.00 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Grand Rapids Marriott Hotel
JW Grand Rapids
JW Marriott Grand Rapids
JW Marriott Hotel Grand Rapids
Marriott Hotel Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids
Frequently asked questions
Does JW Marriott Hotel Grand Rapids offer free cancellation for a full refund?
Yes, JW Marriott Hotel Grand Rapids does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Hotel Grand Rapids?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at JW Marriott Hotel Grand Rapids?
Sorry, pets aren't allowed.
Is parking offered on site at JW Marriott Hotel Grand Rapids?
Yes. Self parking costs USD 41.00 per day. Valet parking costs USD 45.00 per day. Electric vehicle charging is available.
What are the check-in and check-out times at JW Marriott Hotel Grand Rapids?
Check-in start time: 4 PM; Check-in end time: 2:00 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at JW Marriott Hotel Grand Rapids and nearby?
Have fun with nearby activities like hiking and kayaking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. JW Marriott Hotel Grand Rapids also has a steam room and a garden.
Are there restaurants at or near JW Marriott Hotel Grand Rapids?
Yes, there's an onsite restaurant.
Does JW Marriott Hotel Grand Rapids have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around JW Marriott Hotel Grand Rapids like?
JW Marriott Hotel Grand Rapids is in Downtown Grand Rapids, a short 6-minute walk from Van Andel Arena and 4 minutes' walk from DeVos Performance Hall.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 15, 2024
Samuel
Samuel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Mike
Mike, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Oct 29, 2024
Meh
I stay in Marriott hotels ALL the time. I think for the price this one was a bit underwhelming. Except for the delicious omelet the breakfast buffet was just mediocre. Most food was barely warm and bacon very under cooked for our taste.
Denise
Denise, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
Amazing views
Charles
Charles, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2024
Clean, friendly staff, close walk to many venues
Michelle
Michelle, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
Ryan
Ryan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Kevin
Kevin, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 1, 2024
There is a great view from the upper floors and it’s walkable to everything downtown. It could have been cleaner and could use some updates. Beds were comfortable and sheets were soft. The staff was “mailing it in” just doing the bare minimum and considering it was one of the most expensive hotels in the area, I guess I expected more effort.
michelle
michelle, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 1, 2024
Amazing, what a great property and wonderful place to share an anniversary with a loved one.
Brandon
Brandon, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 27, 2024
beautiful room
check in was 4:00. our room was not ready until 4:20, which made us late for getting dinner and to a concert on time. otherwise our stay was very nice
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 26, 2024
Absolutely loved the amazing staff!! The room was beautiful...next time we'll stay longer.
Jillian
Jillian, 1-night trip
Verified Expedia guest review
4/10 Fair
Aug 24, 2024
I think it’s crazy that I paid over 300$ for a room and I got single ply toilet paper.
Avalena
Avalena, 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 19, 2024
Caleb
Caleb, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 18, 2024
The hotel is nice beautiful and the rooms are nice. A bit over priced for the size of the rooms and for me the bed was not comfortable as it was to hard.
JOSEPH
JOSEPH, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 5, 2024
Always a pleasant experience at the JW Marriott in downtown Grand Rapids. Excellent choice.
Anthony
Anthony, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2024
Beautiful rooms
Deborah
Deborah, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 31, 2024
The nightly rate was over $500 per night. To stay in downtown grand rapids??? I had no other great choices, but it was certainly not worth the rate!
jenifer
jenifer, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 27, 2024
Great location - a bit overpriced for what it is.
This was out first stay at the JW and it was good overall. The location is fantastic and the shower in the bathroom was great. I've stayed at many similarly priced hotels before and this one was just middle of road based on the price point. The top selling point of this hotel is easily the location.
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jul 22, 2024
There was way too many hidden fees that weren't listed online.