Holiday Inn Express Brooklyn

Ok area with a few eateries, the hotel is only 2 mins from a busy subway station with direct access to NYC (takes about 17 mins to get to central downtown)! Walked from hotel to Brooklyn Bridge - took about 1.5 hours at a casual pace (via the piers). Huge room, with surprisingly comfortable beds and decent bathroom (continuous supply of toiletries) and nice view if Brooklyn skyline. No safe though, but mini fridge and TV instead. Free bottled water at reception. Very limited breakfast but enough to start the day (toast, cereal, muffins, yogurt, eggs) and great that it’s included. Nice gem of a hotel - very cheap by NY standards, especially when including breakfast! Yes, it’s not right in the heart of things but we brought a 7 day metrocard ($33) which definitely helplessly and made this hotel a convenient bargain for our week in NY!

The hotel is clean and in a great location. The only drawback I can think of is the slow elevator.

When we checked in the gentleman that received us was very courteous.We went out for the evening when we came back (1 am)elevator was out of service The lady at the front desk “Rudely” told me “You will have to take the stairs “And she walked away from me I tried to explained to her that I have knee issue that it would be hard ,she just walked away without even a sorry mam for the inconvenience..,Nothing!!!I call that really bad customer service .By the way when we left in the am the next morning elevator was till out of service!

The hotel has a great location, close to a subway entrance, lots of cool restaurants. The parking lot was being paved during our stay and no parking substitute was offered. The noise from the construction was very loud. Breakfast was ok, but the juice machine broke on our first day and three days later still wasn't fixed. The worst part was the elevator, which worked one time during our four day stay. We were on the eighth floor, so this got old real fast. After spending most of our day walking no one looked forward to the eight floor climb at the end of the day! This also wasn't fixed during our four day stay. I felt bad for the hotel staff, I don't think these things were there fault. I would call ahead and make sure everything is fixed before you book this hotel!

Very comfortable and reasonably priced. Good location for what we wanted to do on a very short visit. Staff was exceptionally pleasant, helpful and fun to chat with.