Holiday Inn Rugby/ Northampton M1, Jct 18

A good place to stay with good amenities. A little tired looking in places but food and service was great. A little pricey at bar but we’ve come to expect that at Holiday Inns

great hotel lovely food would recommend

Location is good. Just off the M1. Large car park and you log your details on the tablets at reception to get free parking. Check in was friendly and quick. We were given a room to suit our needs as there is no lift in the hotel and my husband has limited mobility. Room was good. Clean and adequate but nothing amazing. Small touches such as the remote control having no back over the batteries so they kept falling out is just a needless irritation. TV channels very limited. Bed was not comfortable. Mattress too soft and dipped in the middle which impacted my sleep Food was very nice. Breakfast was well stocked with hot and cold food and was fresh and tasty The drinks are ridiculous. £13 for a gin and tonic. That’s a joke and put us off spending more time relaxing in the bar.

Convenient and friendly, very clean. Chose to stay there as I need a dog friendly, accessible hotel for a good price with wifi and breakfast included. All those criteria were fulfilled. Comfy bed, room a little small, but fine for 3 of us and dog. Evening meal was good, but a little pricey. Missed breakfast due to wrong information in room on serving times. The staff very kindly made us a bacon bap, but we were sad to miss out on the full breakfast experience. Also had a fine for parking as we were not informed of having to enter details into a machine AS WELL as filling in a form. Appealing this fine ATM.

The receptionist was unable to find my reservation for some time, then got mixed up with payment and how much was owed. Our newspapers never arrived, & we didn’t receive the complimentary coffees promised by way of apology. The smoke alarm in our room sounded a couple of times in the first hour of our stay despite us being non smokers. The room wasn’t made up at all on the second day, but a bag with only one set of clean towels was left outside our room. The room was very small with minimal storage, and the window was set to open only a couple of inches, despite being on the ground floor.