The hotel itself is located in the old part of the city, which is literally seconds walk away from La Placa de la Reina, bordering the Cathedral,great bars,restaurants and a park.All a few minutes’ walk from the hotel.Furthermore, you can also walk to the newer parts of the city such as Russafa and Colon,which is also an aesthetically pleasing 15-20 minute walk away.Despite being so close to the centre, the hotel itself is tucked away in a very quiet location, guaranteeing a good night sleep. I stayed in the double room with a balcony which was extremely comfortable/luxurious completed to a high finish with a very well equipped kitchenette. I would recommend for external guests to bring an adaptor as the rooms aren’t currently equipped with charging ports.
Exceptional level of customer service from the staff at the hotel. The high level of attention and continuous assistance from beginning to end, was consistent and genuinely above and beyond.All the staff prepared for my visit and accommodated all my requests with much ease, such as receiving my parcel,storing my luggage, booking my taxi etc..The concierge team inc Robine and Andres,were incredibly friendly, always on the ball,and it was clear that they all take a genuine interest in their guests wellbeing,which again was consistent across the board, meaning I was able to just focus on making the most of my trip.I highly recommend staying here when in the region, as it will not fail to make your stay in Valenica, memorable!