When we arrived we were told that we had been double booked and would need to move hotels. Even though I contacted them asking about checkin details and we were not even pre informed until arrival.
We wasted half that day waiting around, then being shifted to new hotel and were promised that the hotel we would be moving to, was nicer in fact, but just in a different location. This was not the case
We chose peters studio because of the location in Ornos which is a beautiful area, walking distance to beach and shops.
The other hotel we were moved to was average, small, in a more remote location, where we had to take buses which at night didn’t feel safe. Eventually we had to rent Quad for 40€ or take taxis which cost 20€ each way to anywhere. The room had no facilities as the studio had (kitchenette) and no wi fi, which was a huge inconvenience trying to figure out where to go or what was even near or how to complain.
The whole situation just seemed very pre planned, so I don’t know if this is common for them to over book rooms then just shuffle people around. Either way we were very unimpressed as this really effected the first 3 days of our trip. Loads of time wasted, more expenses getting around, not to mention feeling really disappointed on your holiday.
Finally after complaining for 3 days straight, they moved us back to peters and did the same thing to another guest checking in, so we at least enjoyed 2 days of our trip.
And the studio was what we wanted.