Candlewood Suites Dallas Plano East Richardson

The people are friendly and very accommodating, the rooms are so quaint and I love how they are set up! Very clean and just perfect for 1 night or 10 I wish I could have stayed there my whole vacation but it was just a short stop on the way! I will never stay anywhere else in Plano, Tx!!

Chima at the front desk checked us in and he was very friendly. I booked a king sized smoking room but was put into a queen smoking. He made it right and found me a king sized smoking room. The bed was not comfortable at all. The rest of the stay was comfortable and nice. Would stay here again.

The room was clean and the air in room was amazing great staff also

This is my hotel of choice when I just need to get away. My only complaint on this stay was the comforter was torn and the filling was exposed. Otherwise, my stay was perfect as always!

I asked for Non-Smoking. The 1st room they gave me smelled so strongly of cigarette smoke I went to front desk and asked for another Non-Smoking room. The front desk seemed put out by my request but they gave me another room. This Non-Smoking room smelled so bad I couldn't sleep, it was awful! They had tried to cover the smell with air freshener but the smell had saturated everything. The combination of air freshener and stale cigarette smoke was so bad I couldn't sleep and I got a horrible headache. The room was so small my bed was pushed up against the wall. If you're a heavy smoker and you want to pay to stay in a shoebox size room then this is your hotel. If not I definitely would not recommend Candlewood Suites Dallas Plano East Richardson to anyone!