2/10 – Dårlig
29. juli 2023
Unpleasant stay
At checkin we discovered the room was dirty and when walking outside we saw the water in both pools was so dirty that you could not see 1 feet through it. The pools also smelled very bad. My kids simply did not want to use the pools. We went back to reception and learned they knew the water was bad. The offered us an upgrade of the room as a compensation. We accepted that but during the night we observed that the aircondition did not work and the WiFi was so slow it was not possible to watch movies. Lucky for us we had brough our own soap because it was not possible to get soup out of the dispensers. Sound insolation was very bad and we could hear neighbours in many rooms. The next day they should fix both wifi and aiorcondwition but nothing was done. The told us many times it was fixed but when we checked it was not. After two days we decided to find another hotel. They did not offer us any compensation.
Vidar
Vidar, familiereise på 3 netter
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