Booked their absolutely cheapest room, unknowingly, and ended up in a tiny room with a terrible bed. Spoke to the reception the next morning and expressed my dissatisfaction. Was met with full understanding and empathy, and was given another room which was perfect for my three night stay. Lovely staff. Simple, but very functional breakfast room in the basement. Clean room and great bed. The hotel has a good location in the extension of the high street in the centre of town. Short walk to most central attractions.