The Jayakarta Suite Komodo Flores

The pool and the situation in front of the beach was appreciate We choose that hotel to use the gym. Unfortinatly it was impossible beacause the runner was broken. Nobody ad advise or try to find a way to fix the problem.

Very nice property. Great staff. Excellent service. Hot water tank had small capacity. So every morning around 7:30 am, hot water would run out. Water would not drain in room 510 shower. We told the staff about these problems, but they said they did not quite understand them because of their limited English. Otherwise everything was great. We will recommend this hotel to anyone and everyone.

Took two hours to get our room ready

This is a nice property. Clean, comfortable, but the limited shuttle service, and staff make it a less than ideal place to stay. Imagine breakfast with 3 it 4 guest eating, and 10 or so employees hovering over your every move. Also, at check out I was accused of taking a water out of the mini bar fridge, when I DID NOT. Strange too....I had lost my key on the property. I was told 100,000 to replace it, but had to be able to get in. It just "magically" showed up in my room. I'm absolutely positive it was not there before I requested a new key. Definitely a language barrier as well.

Started with stating they would pick us up from the airport after we sent our flight details and received confirmation and NO ONE showing up to pick us up. Once arrived at the hotel it was quite rundown, in a extremely remote location (not walkable to town), with dirty welcome drink glasses. The food is very over priced and poor. The rooms are fairly large but no shower door and stains on the mirror. The hotel had a strange ambience as it was just us and a few other guests. The staff did not speak English well and we had to ask them repeatedly for certain tasks to be completed. They even gave us misinformation about local activities and tours and quoted us incorrect pricing. The pool is quite nice. Tennis courts are a nice touch. No sauna as advertised and buffet breakfast was mediocre.

Nice facility; however, the gym is an embarrassment to the facility. No spa services offered... was closed the entire time I was there. The room was clean and the pool was beautiful.

Nice hotel, plenty of rooms, lovely pool area and friendly staff. Decent food and cocktails to choose from but the WiFi isnt great and is only available in the lobby or bar areas. No WiFi in your room is quite inconvenient these days.

A very nice hotel, only a short taxi ride from the town and airport. Concierge staff were excellent - asked on arrival about a boat tour into the Komodo National Park, and had it booked within 10 minutes (and it was a fantastic tour). Grounds are well kept, great pool, and the bar and restaurant serve decent food and beer (and not outrageously expensive). Other reviews mention the lack of a bathroom door, but I can't say that this bothered me too much!

The overall hotel was ok but I think it’s slightly over priced. When you arrive at the property it looks kinda run down. The reception area is ok and the back garden is actually beautiful so it’s kind of deceiving. The room was good except there’s no bathroom door just a curtain (very strange) and the window overlooking the sea was filthy. The room was clean but sort of outdated. Staff was friendly and nice. A few uncomfortable situations. First they run a free shuttle to town and back like twice a day but one time the driver didn’t show up or left before the scheduled time of 9pm. (a little disappointing). We took a cab from town to the hotel for about 40 rupiah but when we had to take a cab to down it cost 100 rupiah which is a bit expensive for a 5 minute ride. When I paid at reception they gave me a receipt to give to the driver (same person as free shuttle). The shuttle driver was confused and didn’t know why we were giving him a receipt. He just asked us to go (for free). The reception guy came over and spoke to him so it just seemed like they were getting one over on us. Lastly, we asked them to call us a cab for our excursion at 5:15 am but they forgot and we were late.

What an absolute waste of money. If I hadn't received a deal I would not have gone. Some of the worst food I've ever tasted- breakfast was not good and the one time I tried dinner they kept me waiting over an hour and then brought the meat under cooked with the wrong side. I tried to use the spa after being told the therapist would be there after 2pm but 3pm the place was deserted and I was informed 'I will call her, if she answers I'll let you know'. Great. I tried to order a drink from the bar but was told because there was a group there they couldn't get me anything. In they end they sulked off to get me a drink after a few minutes of back and forth. The room is big but tired and luckily I was on my own because one curtain to cover the bathroom does not allow for much privacy. Dirty walls and threadbare towels- definitely not 4 star.