Putting you within a 10-minute drive of Tulum Mayan Ruins, Azucar Hotel Tulum offers a private beach where you can enjoy free cabanas, beach umbrellas, and sun loungers. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Also, Tulum Beach and Tulum National Park are within a short drive.
Putting you within a 10-minute drive of Tulum Mayan Ruins, Azucar Hotel Tulum offers a private beach where you can enjoy free cabanas, beach umbrellas, and sun loungers. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Also, Tulum Beach and Tulum National Park are within a short drive.
At a glance
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Hotel size
24 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Wheelchair-accessible parking and van parking on site
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Food and drink
Champagne service
Meal delivery service
Mini-fridge
Highchair
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Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
The spa is open select days. Guests under 21 years old are not allowed in the spa.
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Guests under 21 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Azucar Hotel Tulum
Azucar Hotel
Azucar Tulum
Frequently asked questions
Is there a pool at Azucar Hotel Tulum ?
Yes, there are 2 outdoor pools. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Azucar Hotel Tulum ?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Azucar Hotel Tulum ?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Azucar Hotel Tulum and nearby?
Azucar Hotel Tulum has 2 outdoor pools and a private beach, as well as a spa.
Are there restaurants at or near Azucar Hotel Tulum ?
Yes, there's an onsite restaurant.
Does Azucar Hotel Tulum have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Azucar Hotel Tulum like?
Azucar Hotel Tulum is located on the boardwalk/promenade in Tulum City Center, a short 12-minute walk from Dos Aguas Park.
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Reviews
Azucar Hotel Tulum Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Amenities
10
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
The beach was idyllic, clean, and stunning with great weather and plenty of activities nearby. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Feb 26, 2026
Amazing location right on the beach. Lovely staff and great food and drinks in the beach restaurant.
john
john, 7-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Gorgeous property, gorgeous beach. We had such an amazing, memorable time here.
We LOVED this location. So many exceptional food spots and boutiques just steps away. All the places you'll want to visit and things you'll want to do (cenotes, art museums, ruins, snorkeling, ziplining) are less than 30 minutes away.
We stayed for a week in late November and saw no sargassum, had great weather, and it wasn't crazy busy anywhere. The beach was idyllic. We rented a car and were able to park for free in their lot across the street. Other nearby parking is also really affordable. The staff was super friendly and helpful.
The only caveat is that there is a good deal of loud music from the neighboring hotel and the bar across the street almost all the time. The rooms are pretty soundproof, so it didn't bother us at night, but it does set more of a party vibe on the beach.