Riad Dar Saba

Absolutely amazing service, help and advice. Breakfast was amazing too

People from the hotel were very helpful. The hotel is a little bit hard to find if the person doesn't know the Medina.

Riad dar saba has potential to be a comfortable stay, but unfortunately fell short of reaching this, mainly due to the customer service provided. Upon check in we were made to feel uncomfortable, unwelcome and as if we were an annoyance, any questions were met with disdain and eye rolls from the receptionist Leila. It is immediately clear she does not enjoy the customer facing side of her role. Regrettably, this was not the end of our strange interactions with Leila. We were awoken during our first night at 12:30am by yelling and laughter that continued for 15 minutes. Thinking it was other guests we went to investigate and ask if they could be quiet as we had an early start the next morning. At this point we were surprised to find Leila herself making the noise along with some others. Leila then pretended as if there had been no racket whatsoever and feigned confusion. Given the walls are paper thin and every noise can be heard in the riad, I am certain we weren't the only guests awoken by the noise she was creating. It was a very bizarre situation. It is also worth mentioning that the WiFi signal on the second floor is so poor it is unusable. It is marginally better on the first floor. On a positive note, Ayoub who works at night is very kind and helpful. He is a complete contrast to Leila and was always polite and eager to help us. The included breakfast Ayoub prepared was also nice. I would not recommend Riad dar saba.

We had a perfect stay at Riad Dar Saba

Very nice stay , thank you