Best Western Premier Herald Square

We had a great stay in NY. The hotel was nice and the staff was service minded. We would recommend this hotel to others.

Bra hotel sentralt plassert på Manhattan. Gode shoppingmuligheter i umiddelbar nærhet. Kort vei til penn station og undergrunnstasjon. Rommet var rent og pent men litt lite for 2 voksne og 2 ungdommer på samme rom. Men det var helt greit. Frokost var begrenset men helt ok dersom man ikke forventer en stor frokostbuffet. Vi spiste frokost der hver dag i 1 uke. God aircon selv om det var hetebølge da vi var der. Vil anbefale hotellet.

Fint hotell med bra rom med lite støy fra gaten. Deilig seng, bra rengjøring og Ok bad. Bra frokost og en fin bar med hyggelig personale. Perfekt beliggenhet når du skal besøke New York! Vi anbefaler overnatting her!

It was great! The rooms are so pretty and you can control the temperature yourself easily. There was never a line for the elevator, the breakfast was great compared to other hotels in New York. A little too sugary for my taste though. The staff was very helpful and the location is absolutely perfect!

supre senger og bra frokost midt i smørøyet av NY. gangavstand til det meste...

Wasn't informed prior to the stay that the hotel was closing, and the rate did not reflect the condition of the room- not toention the $200 deposit at check in. All the drawers in the dresser and desk were gone, all artwork and mirrors except the one above the sink were removed except for the screws and hardware, no hair dryer... Had the feel of a murder motel with bits of wood in the empty shell of a dresser and exposed screw holes. The "non-smoking" room also smelled like cigarettes.

Very friendly service and great location, but unfortunately not very clean. There were long dark strands of hair all over the floor, in the sink and in the shower. Lots of dust in the bathroom. Room was missing an iron and a hairdryer.

I was charged a $50 fee to check in earlier. During regular times maybe it would have been ok, but in C19 I was baffled by the charge, as others hotels I stayed at prior have cancelled this. I was given the wrong type of room, then both electors stopped running. Rooms are insanely small and doors are hollow. Very hard to rest in the morning, when you hear everything happening outside your room. I would not stay here again.

Affordable and also Satisfied With service Front desk service is awesome I would love to book on my next trip

Great hotel. It was clean. It was comfortable. It was pretty.