Hampton By Hilton Cartagena

Great location. Had to call a few times to get items they said they’d bring to the room. Also, they charged me even though I booked through hotels.com and it’s an inconvenience to have to clear this up.

it may be better to be in the old part of the city because there is the best fun there, but also this is a great location, very close to the beach (not something especially in the whole city) in the tourist and residential part of the city a couple of small faults in the room, the shower cabin was blocked, the water was standing until the cleaner was cleaning, one day in the bathroom, water from the ceilings through the ventilation, they quickly repaired after my remark a little unusual position of the lobby on the last floor the only real complaint is breakfast, a very bad choice and every day is the same, although I must admit that the fruit was fantastic a huge advantage over many other countries in the environment in which I was quite a simple procedure for visiting other people at the hotel and at no extra cost. you know what I mean ;-)

I have stayed in Hamptons all over the world. This is the first one I have to complaint about. For starters the room size is way smaller than a regular double room. I had to constantly call house keeping to bring something they forgot such as wash towels, or bath mat, or toilitries or even the towels. I guess they forgot we were two in the room. The most anoying issue was that we had to go to the reception even twice a day everday to get our card key reprogrammed because they stop working everyday for some reason. The system with the card key is really bad. And we noticed we were not the only ones with this issue. Breakfast was ok. Location is good. 10 minutes or less from the old town.

Loved the room, the pool, the breakfast and the service. The hotel made our stay amazing and if we visit Cartagena again we will definitely stay here again.

Very clean and convenient