Prior to departure from the UK i received a text from the member of staff that would be greeting us on arrival. We were requested to text on landed so he could ensure he was there for our arrival. We arrived in the area and were unsure of where we were going, we contacted 'micheal' he attempted to give us directions but didn't appear to know the local area very well however we were able to get directions from a group of 'locals'. On our arrival micheal was pleasant gave us a quick tour if the apartment handed us the keys and advised that we could purchase wi-fi at an additional cost - very reasonably priced so we did! We were able to contact micheal or the company direct if any issues were to arise which they didn't but always good to have someone to contact!
We thoroughly enjoyed our stay in a central location, walking distance to many attractions and well connected by public transport to many others. Being able to cook in the apartment was important for us and there was a full working kitchen (oven, hob, microwave, kettle, toaster and coffee machine) basic cooking utensils were available but we did have to compromise in order to make basic meals for 2! The apartment was large, open and clean, and cleaning products were available to use or you could pay a surcharge for cleaners to come in with fresh linen.