From the moment we arrived, we were met with what we hoped, and later realized, was a genuine warm hospitality. The people behind the front desk did everything in their power to make our stay as pleasant as possibly. They arranged everything from wine tours to restaurant visits. The attentiveness and hospitality of the front desk go for the rest of the staff too. The waiters in the restaurant, which by the way is excellent, were always there when you needed them. The chef, who is from Argentina, also knows how to prepare first class meat!
We had booked a preferential duplex room, which was airy, cool and delicate. We did not hear any noise from the outside and the air-condition worked smooth and quietly. The cleaning of the room was done efficiently without us noticing. The only negative was that our bathrobes were not changed the whole week. The pool on the roof terrace is small, but it works to cool you down on hot days. It was rather crowded some afternoons, but many mornings we had the terrace to ourselves.
Adding things up, I think the founders of Hotel Posada Terra Santa that completed the hotel in 2014, did a very solid job. The old building with its ancient arcades, speaks for itself. The exquisite materials, beautiful furniture and soft colours, however, reveal not only the owners good taste, but also their strive for perfection. For people who prefer to stay in a small, convenient and intimate home away from home – Hotel Posada Terra Santa in Palma is a must!