2/10 – Dårlig
19. oktober 2022
Booked this resort for my honeymoon, payed an additional $200 a night for the honeymoon suite. 19 days before I was supposed to leave the US I was informed that the hotel would be closed for construction, that they would relocate me to a sister property, it took days to get answers, multiple phone calls, the customer service was rude. I was down to 6 days before they relocated me to a room of “my choice” — which I was forced to relocate to a lower quality room than what I booked, pay extra for my transportation since it was 1 hour and 20 minutes further, reschedule excursions, etc. I spent a week long honeymoon in a room that costed not nearly as much as I ended up paying for it with my extra charge for the ocean view being everyone’s kids/families in a pool loud as can be from sun up to sun down do to their lack of communication and professionalism. Not happy.
Tiffany
Tiffany, romantisk reise på 7 netter
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