Life Suites Loft - CN Tower

The room clean

Great location

Lovely apartment with great facilities. We were very comfortable and the location was great. The cleaning could have been better, I found things down the side of the sofa. The walls were scuffed and the decor looked “lived in” but these things really didn’t impact on our stay and we would stay again.

It wasnt quite up to our standards for how much I spent. Dont get me wrong, the view and location were amazing. But... Check in was very lengthy as the game just got out. They could have another employee for check in at the front desk as there was only one guy. When we got to the room the couch is ripped in multiple spots, the glass door wouldnt slide in and out on one side, and there were a couple butts on the balcony. Check out was VERY unclear as there were different instructions given through my email and through the plaque on the wall.

I reserved parking with my room. When I check in I was told the previous guest lost the parking fob to open the parking garage. The person at the fold up table in the lobby told me it was my problem to resolve. There was nothing they could do about it. If your looking for the bare minimum. It’s a nice place to stay. If your looking for customer service book a hotel.