The Ann Hanoi

Very helpful staff. Condition is starting to show signs of wear. Location is decent but not ideal in terms of dining and entertainment options.

The best thing about the hotel is the front desk staff, really nice and friendly. The “premium room” was shocking. Seemed very out dates and old. One day I got towels which stunk of smoke. Maid service was very good and was very slow, I got back late afternoon and the maid service still hadn’t been. I asked for a late checkout and they said it was be 75% of a nights stay! The windows where you supposedly had a “city view” were filthy. WiFi would cut out towards the corner of the room/in bed. Gym was pretty poor. Breakfast was okay. Location however is very bad, in the middle of nowhere. Lastly although the bath is big, it took 1hr 30min to fill it, the water pressure is so low for both shower and bath. Couldn’t believe it took that long to fill. Mini bar was laughable.

The front desk and people working in the lobby were excellent. The location was a bit difficult to walk to as it is not on a main street.

excellent, good hotel, high quality, friendly staff, very helpful, easy checkin, restaurant good and gym new equipment and lots of equipment, pool good, walking to lake, puppet show. would recommend and stay again

Good hotel-excellent staff. In French Quarter-walkable to Old Town- about 30 minutes. Our room was spacious and very comfortable.