Well, the staff were all very friendly. So no complaints there! But, the room itself was not what we were expecting. It was quite small, and we struggled with finding a place to put our luggage where it would be out of our way. The bathroom was overall a horrible layout. It was a little closet with a toilet and the shower was literally in the same spot. Like if you would turn on the shower, you would spray the toilet, toilet paper, and trash can. The shower head would not stay on the holder, so you physically had to hold it with one hand while bathing with the other. The sink was in the actual hotel room, and it had a toothpaste spot on the wall that I noticed right off the bat when we arrived. During our whole stay of 5 days, even after someone coming in each day to “clean,” that spot stayed there. They did not seem to sweep the room either. There was no elevator, so you had to walk up two flights of stairs to the second story. They did have a lift for luggage, however. Each time you would leave, you would have to turn in your key on the way out, and ask for it again when you would return. As far as convenience goes, it was in a good and safe location. Things were definitely walkable from the hotel. Just, know what to expect before booking!