The Raweekanlaya Hotel Bangkok

Great stay, was upgraded rooms on arrival.. all staff friendly and helpful, there was a wedding going on during our stay but no inconvenience caused, great location would recommend and stay again

Our room did not have a window, and this was not detailed at the time of booking. Actually, there was a fake window with a lightbulb behind it. Unacceptable. Location was good.

I was slightly disappointed in this hotel in that it was rated 5 stars but lacked certain elements in my opinion to be so. Our initial room was dark and facing the street, we paid more for an upgrade to be “inside” the complex but the room has no view, windows have to be shuttered at all times as look into narrow corridor and other room doors, making the room dark. No cupboards, only a hanging rail etc. Breakfast was average and a few mornings they didn’t have quite a few items on the menu. We had booked this resort as a luxurious way to end our holiday, however the pool area is small, room is dark, and no alcohol served on the premises. Highlights were a pretty garden, lovely spa treatment and friendly staff at the front desk. I wouldn’t return to this hotel unfortunately as I don’t think it’s value for money.

Excellent

Accidentally broke a glass in the bedroom next to the bed. We called the front desk immediately and told them but the cleaning service was closed. Broken glass was all over the floor. This morning when we checked out we had to pay 200 BAHTS. I know I am responsible for damage to the room as it says in your hotel policy. But as this is a 5star hotel I had expected for the hotel not to fine us 200 BAHTS. Usually if the damage isn’t deliberate and is low cost then the hotel should cover the charge or as part of the service. But the hotel is beautiful, clean and in general amazingly well done. Staff were all very nice too.