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Hotel Vulcão

4.0 star property
Cidade Velha hotel with 2 outdoor pools and 2 bars/lounges

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Vulcão

Standard Double or Twin Room | Beach/ocean view
View from property
2 outdoor pools
Poolside bar
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Gym
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • 2 outdoor pools
  • Fitness center
  • Children's pool
  • Pool bar
  • Room service
  • Conference center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
Feel at home
  • Children's pool
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
The price is $86
includes taxes & fees
$70 per night
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

In-room safe, desk, rollaway beds, free WiFi

Family Room

Highlights

Balcony
Air conditioning
Refrigerator
Plasma TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • 323 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

In-room safe, desk, rollaway beds, free WiFi

Standard Double or Twin Room

Highlights

Balcony
Air conditioning
Refrigerator
Plasma TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

In-room safe, desk, rollaway beds, free WiFi

Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Private bathroom
Hair dryer
Free bottled water
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

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About the neighborhood

Map
Ribeira Grande de Santiago, Cidade Velha, Ilha de Santiago

What's nearby

  • São Francisco monastery and church - 3 min drive - 1.7 km
  • Royal Fortress of São Filipe - 8 min drive - 3.7 km
  • Market - 22 min drive - 14.7 km
  • Prainha Beach - 37 min drive - 14.7 km
  • Quebra Canela Beach - 38 min drive - 15.1 km

Getting around

  • Santiago Island (RAI-Praia Intl.) - 51 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪secreto ibérico - ‬21 min drive
  • ‪Casa dos Sabores - ‬20 min drive
  • ‪Natura Coffee Shop - ‬20 min drive
  • ‪Restaurante Pelourinho - ‬18 min walk
  • ‪Bom Gosto - ‬20 min drive

About this property

Hotel Vulcão

Situated by the ocean, Hotel Vulcão is a great choice for a stay in Cidade Velha. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. A poolside bar, a fitness center, and a children's pool are other highlights.

Languages

English, French, Portuguese, Spanish

At a glance

Hotel size

  • 58 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 1 PM; Check-in end time: 4 AM
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (during limited hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 8 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • 2 outdoor pools

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Turndown service
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.49 per person, per night. This tax does not apply to children under 17 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 21.0 per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Vulcão Cidade Velha
Vulcão Cidade Velha
Hotel Vulcão Hotel
Hotel Vulcão Cidade Velha
Hotel Vulcão Hotel Cidade Velha

Frequently asked questions

Does Hotel Vulcão offer free cancellation for a full refund?
Yes, Hotel Vulcão does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Vulcão?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Vulcão?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Vulcão?
Sorry, there's no onsite parking at Hotel Vulcão.
Is airport shuttle service offered by Hotel Vulcão?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Vulcão?
Check-in start time: 1 PM; Check-in end time: 4 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Vulcão and nearby?
Hotel Vulcão has 2 outdoor pools and 2 bars, as well as a fitness center and a garden.
Are there restaurants at or near Hotel Vulcão?
Yes, there's an onsite restaurant that offers beachfront dining, international cuisine, and pool views.
Does Hotel Vulcão have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Vulcão like?
Hotel Vulcão is in the heart of Cidade Velha, a short 18-minute walk from Igreja Nossa Senhora do Rosario.

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Exceptional

I would recommend it.
Simone, 7-night family trip
Verified Expedia guest review

4/10 Fair

Carla, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay ocean view room nice n clean
Carlos, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing. Love the staff which is more important than everything else.
Eloy, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Unprofessional staff , unorganized, poor Wi-Fi There was no access to the pool due to a wedding event, not a lot food options. Had to cut the amount of days stayed due to me and my family being unsatisfied.
3-night family trip
Verified Expedia guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Amazing customer service - over and above!!!
This hotel is just awesome!! The staff especially were so friendly and helpful!!! Room 202 with the balcony view is incredible and those rooms are amazing for sunrise views with lovely little well thought about balconies! It’s a cute little hotel with gorgeous views, the staff let us pick the room that we wanted when we asked. One of the guys at reception literally answered all of our questions even when they were unrelated to his service or even the island! He looked up tour companies for us on other islands as we were short on time! The customer service was really impressive and this hotel ensured that our stay started off on the best possible note! Thank you so much for all your hard work and well done!
A Balakumar, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Une nuit vulcao
Accueil excellent’ Grande piscine et baie protégée en mer Calme quasiment personne Restaurant très bien sauf Ps de terrasse
franck, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

les horaires affichées pour le service des repas ne sont pas toujours respectés. c est un établissement toujours en travaux, le personnel est à l écoute et serviable. point négatif, un peu éloigné du centre de cidade velha. .
Sibileau, 10-night romance trip
Verified Ebookers guest review

2/10 Poor

L ambiance. Nous etions seuls dans cet immense hotel. Wifi non fonctionnel. A deconseiller
Philippe, 1-night family trip
Verified Expedia guest review

2/10 Poor

Lisandra, 3-night trip
Verified Expedia guest review

2/10 Poor

Lá frustration
C’est une colonie de vacances pour la capitale. Piscine publique payante, avec repas de baptêmes noces les week-ends . Vous-vous trouvez loin de tout sans autre choix, dans une chambre qui ressemblerait plutôt à des dortoirs. Bon courage
2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Es stimmt, dass die Unterkunft schon ein wenig in die Jahre gekommen ist. Aber alles ist sauber und das Personal ist freundlich und hilfsbereit. Das Frühstück bietet eine große Auswahl, aber es wird tatsächlich nichts nachgelegt. Man sollte also pünktlich erscheinen. Der Pool hat uns besonders gut gefallen. Er wird täglich mit frischem Meerwasser befüllt. Uns hat der Aufenthalt dort gut gefallen, auch wenn das eine oder andere verbesserungswürdig ist.
Thomas, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Room was clean and Nice. Breakfast was great. Personal was very kind. Swimming pool was great. Dinner was great. I Will come again. I will recommand this beautiful hotel
Maria Andradina, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Le lit d'appoint était vraiment de mauvaise qualité, il s'affaissait complètement !!
Ivan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

L equipe de l'hôtel ultra pro et incroyablement gentille er aux petits soins avec nous, l.ambiance de feu lorsqe nous sommes arrives le dimanche, les piscines, la piscine naturelle, le buffet, les cocktails, un top souvenir pour nous !
francois, 3-night family trip
Verified Expedia guest review

6/10 Good

Séjour convenable. Grande hôtel avec beaucoup du personnels, mais ils ne font pas grand chose car. Pas de client bizarre. Grande chambre avec un lit très dur, et le moteur de la climatisation bruyant. Petite salle de bain, pas de gel douche, mais beaucoup de petits cafards a cause de la planche en bois dans la douche.
Gilberto, 4-night trip
Verified Hotels.com guest review

6/10 Good

Das Hotel ist ein großer Komplex außerhalb des Ortes. Die Zimmer sind groß und sauber und mit dem nötigsten ausgestattet.
Holger, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Vue sur la mer
Super hôtel au bord de la mer. Chambre spacieuse confortable.
Gilberto, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Das Personal war sehr freundlich, sehr ruhige Lage, toller Meerwasserpool
Sven, 2-night family trip
Verified Expedia guest review

6/10 Good

Oú sont les quatre étoiles ?
Tout d’abord, lorsque je suis entrée dans la chambre, le personnel n’est même pas capable de me dire bonjour ou même bon séjour. Ensuite, je suis arrivé pour déjeuner vers 14h50 sachant que le buffet ferme à 15h30 lorsque je suis allé me servir il n’y avait que du riz j’ai dû beaucoup attendre. Alors que, le lendemain je suis reparti au buffet qui ouvrait à 12h30 celui ci ne fut ouvert qu’à 14h. Cependant j’ai eu la bonne surprise d’être servi par une personne très agréable et attentionnée qui m’a accompagné tout au long du séjour. Néanmoins, j’ai comme même bien mangé, bien profité de la piscine. De plus la climatisation ne marchait pas et il y avait des insectes de partout. Je n’ai pas aimé la réception le personnel peu professionnel. Pour conclure je ne dirais Pas que ce n’est un bon hôtel , puisque que pour passer la journée c’est très bien je dirais juste qu’il ne correspond pas à un quatre étoiles. De
Almar, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Carlos, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Het personeel heeft nog veel te leren wat betreft service gericht denken. Het ontbijt was vaak onvoldoende voorbereid (tafels niet goed gedekt, eten op enz.). Bij navraag werd over het algemeen geïrriteerd gereageerd in plaats van service-gericht en lerend voor de toekomst. Ik vind het niet gepast dat gemorste koffie over de rand van een kopje met een schuurspons uit de wasbak wordt afgeveegd en aan je wordt geserveerd. Best mogelijk dat het servicepeil in Kaapverdië niet mag worden gemeten aan de Europese norm maar ik kon geen enkel leerproces ontdekken. Onze airco was stuk, het duurde 5 dagen voordat deze was gerepareerd. Ook zaten we in eerste instantie in een appartement zonder warm water, zonder stoelen set op het balkon enz. Nee, ik zou dit complex niet aanbevelen.
14-night family trip
Verified Expedia guest review

10/10 Exceptional

Alexandre, 2-night trip
Verified Hotels.com guest review