We cannot begin to say enough wonderful things about La Casa Verde. After LOTS of research, we were SO HAPPY we stayed here! We woke up every morning to a nice breakfast with a beautiful view. The customer service is UNBEATABLE. We stayed in multiple 5 star hotels in EC including NH in Quito, Oro Verde in Guayaquil, and Ikala in the Galapagos, and guess what — LA CASA VERDE WAS OUR FAVORITE OF ALL. ❤️
We arrived to La Casa Verde around 6 pm. Upon arrival, we were greeted by Johan, the manager. Our stay was just for my boyfriend and I, and we accidentally booked a large family room. Johan had two rooms prepared for us on arrival knowing we may want to change - he offered us a room with one large bed and a balcony (with the most beautiful view we have had!). We gladly took the smaller room, but can also endorse that the larger room was very spacious and perfect for a family!
Once settled, we sat with Johan and he spent ~2 hours with us planning how to best accomplish everything we wanted to do. We arrived with zero plans, and Johan spent time calling people to ensure we had had the best guides and experience. Johan also by some amazing miracle arranged us a private vehicle transfer to Guayaquil on NYE (and that drive is almost 7 hours per way!) who spoke English and had a spacious Toyota SUV. Highly recommend Ángel for both your tours and transfers!
Thank you, Johan! La Casa Verde has the best reviews of any hotel in Baños and it is very clear why!