Monte Vista

Not a bad hote

El complejo es bastante cómodo, la piscina es muy buena. El problema es con la música en el área de la piscina, no hay música propia del complejo, pero tampoco se puede poner música aunque esté a bajo volumen. No es fácil estar en un área de recreo con un silencio sepulcral. Deben resolver eso para que todo sea mejor.

Nos sentimos muy bien pero deben hacer algo con las hormigas de alas y las caribes tambien la nevera no enfriaba... A pesar de todo la pasamos de maravilla.

Had a few issues with the reservation but spoke the supervisor immediately was resolve, thanks 😊 so much for making your hotel my house for me and my family I’ll be back soon.

One bed missing, restaurant more often closed than open

There was an issue with payment of the room. They claimed never to have received the room so I had to pay cash for a room I had already “paid”. The hotel itself is beautiful and the apartment lovely and perfect for a large crowd. But customers should not have to pay double the money for this. Hopefully I can get reimburse.

Great pool area but other than that the property needs to be better maintained. Check in after 5:00 and you deal with a security man who is not welcoming. Had 3 units and all were different and dated.

The property was ok . some of the rooms refeidgerators can be bigger

I love staying there, the only thing i think that needs improving on is the Lighting in the Hallways, and better Scheduling of the Restaurant times. It was hardly EVER open for Breakfast.

I had a broken lock on my Door, The supervising lady at the front desk was real rude to me .She charge me $20 for repairing my lock on my door ,This my third year here and I have problems with her every time I come she made a statement that she’ll make sure I’m never come back again .So I’m not coming back again she has something personal with me