Hanoi Elpis Hotel

Excellent stay, very friendly, very helpful. Would come again in a heartbeat.

Great location and excellent service

Simon and all the staff were very helpful! Breakfast was awesome!

It took me so long to find this place as I got the name mixed up with another hotel (my fault) so I missed out on a tour pick up so that was a bummer. Staff was super friendly though, they called my tour guide and tried to have them pick me up again. I also left a bag on the airport bus and they were able to track it down for me and go get it and bring it to the hotel for me. I was a solo traveler so the hotel staff always wanted to know where I was heading for safety and was concerned if they didn't see me at breakfast which was nice in a different country. Only downside was my room was changed and was supposed to be an upgrade but I'm not sure that it was. I originally bought a room with a window and bathroom in the room but got put in a room with no window and my bathroom outside. Would have been fine if my original room didn't cost more than the one they stuck me with. By the time I realized it I was already leaving. It was also right above the kitchen so it got a bit noisy early in the morning and I'm a light sleeper. Would recommend due to the staff but make sure your room matches the one you paid for! Oh, and it's in the heart if everything!

Stayed on the 5th floor. No elevator but walk up was ok. Had a great little private balcony. Friendly staff and arranged a reasonable air port transfer. In the heart of the old quarter but pretty quiet on a side street with no cars.