This is a timeshare property. No one in the lobby after 5 PM. I had to call 3 times before talking to an actual person. Room was clean, so someone had to work there, which is why I gave it 2 stars. Otherwise, I never saw a staff member. Also, no one when I checked out the next morning at 9 AM. The area around was nice and safe, but you had to drive 20 miles into town to get something to eat.