Due to the reviews, my husband and I traveled to Detroit for a quick weekend trip and decided to stay at the Radisson Detroit Metro. Since our flight landed early, I wanted to see if we could check in early. The phone# 734-729-9000 provided online does not work. We Stopped by the hotel to see if early check-in was an option. It wasn't, but that was not a big deal.
The Bad
The pool is not functional; The shower water was lukewarm, and only 1 elevator works. The bolt lock did not work. Housekeeping did not clean the room at all Saturday. My husband had to take out the garbage, and I had to go to the receptionist for fresh towels and garbage bags. Also, neither of our key cards worked and had to be replaced. Sunday at 8:00 am, housekeeping woke us up trying to gain access to the room. Check-out is at 11:00am. I understand the hotel is under new management, but that is no excuse.
On a good note, the room was clean, the bed was comfortable, and all the receptionist were accommodating and pleasant.