The person who checked me in told me to tap my cc on the reader, I touched the side of the reader then it lost power. I said did I do that? She said "Thats why we only tap the machine" She then proceeded to disconnect and reconnect some cables and do something on the back of the main screen, which in my opinion she had done many times before, so I asked Does this happen often? She said no dont worry about it. She used a rude tone while speaking to me. The cc readers are on swivels and look to go forward and back and I barely touched it. Got to my room and only 2 towels for 2 of us, I called housekeeping and it rang for a while then went to a full voice mall box. I called front desk to and she said they will bring towels "IF" she has someone to bring them up. I told her I need tonight so I just crossed my fingers and luckily a nice young man gave us some. But why tell me I can get some only if someone can bring up? It was not late at night. Took my shoes off in room and carpet wet in front of heater and soaked my socks. Glad we only booked one night as my stay has been extended and we're going across the street ,to another hote,l they treat me like their happy to see me and not some pain in the butt guest