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Hotel Panamera

3.0 star property
Adults-only beachfront hotel with outdoor pool, near Tulum Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Panamera

Beach bar
Outdoor pool
Suite | View from room
Premium bedding, memory foam beds, in-room safe, iron/ironing board
Front of property
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free beach cabanas
  • Free beach club on site
  • Beach umbrellas
  • Beach towels
  • Coffee shop/cafe
  • 24-hour front desk
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Premium bedding
  • Free self parking
  • Outdoor swimming pools
  • Hair dryer
The price is $290
includes taxes & fees
$232 per night
Jan 14 - Jan 15, 2025

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, memory foam beds, in-room safe, iron/ironing board

Junior Suite

Highlights

Air conditioning
Memory foam bed
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
Daily housekeeping
In-room massage
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Room

Premium bedding, memory foam beds, in-room safe, iron/ironing board

Garden Room

Highlights

Air conditioning
Memory foam bed
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
Daily housekeeping
In-room massage
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Atrium Room

Atrium Room | View from room

Atrium Room

Highlights

Air conditioning
Memory foam bed
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
Daily housekeeping
In-room massage
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Air conditioning
Memory foam bed
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
Daily housekeeping
In-room massage
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

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Spa
Free parking
Free WiFi
9.4 out of 10, Exceptional, (170)
The price is $580
includes taxes & fees
$482 per night
Jan 13 - Jan 14, 2025
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About the neighborhood

Map
Carretera Tulum-Boca Paila Km. 8.5, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 16 min walk - 1.4 km
  • SFER IK - 6 min drive - 4.7 km
  • Tulum Mayan Ruins - 16 min drive - 11.5 km
  • Playa Paraiso - 22 min drive - 7.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive
  • Cancun Intl. Airport (CUN) - 106 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬12 min walk
  • ‪Hartwood - ‬12 min walk
  • ‪La Taqueria - ‬4 min walk
  • ‪Arca - ‬11 min walk
  • ‪Wild - ‬9 min walk

About this property

Hotel Panamera

Hotel Panamera features a rooftop terrace and puts you just steps from Tulum Beach. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This Art Deco hotel is also within a short drive of Sian Ka'an Biosphere Reserve and Tulum National Park. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 14 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–12:30 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • On a private beach
  • Free beach club
  • Beach yoga

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Free beach cabanas
  • Beach towels
  • Beach umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Communal living room
  • An outdoor pool
  • Art Deco architecture

Accessibility

  • Smooth flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Premium bedding
  • Memory foam mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 240 to 300 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the swimming pool

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Property Registration Number IDM180126CM1

Also known as

Hotel Panamera Hotel
Hotel Panamera Tulum
Casa Pueblo Boca Paila
Casa Pueblo Tulum Beach
Hotel Panamera Hotel Tulum

Frequently asked questions

Does Hotel Panamera offer free cancellation for a full refund?
Yes, Hotel Panamera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Panamera?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel Panamera?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Panamera?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Panamera?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Panamera and nearby?
Have fun during the warmer months with activities such as beach yoga. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach.
Are there restaurants at or near Hotel Panamera?
Yes, there's an onsite restaurant.
What's the area around Hotel Panamera like?
Hotel Panamera is a short 1-minute walk from Tulum Beach and 19 minutes' walk from Sian Ka'an Biosphere Reserve.

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Staff was extremely friendly and accommodating in all areas of the house. Food and drinks were delicious. Felt very safe and looked after. Highly recommend.
Samantha, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Esther, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I would definitely come back to this property. It was the absolute best for what we were looking for - it was quiet, safe, and attentive. My partner and I had an entire pool to ourselves. Most people want to go to the "Instagram" pool but there is an entirely different pool that was hardly ever used. Food is cool but it's walkable to so many other eateries - venture out if you can! Thank you for our stay!
Ashley, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

perfect stay! staff were the friendliest and the food is amazing!
Evie, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

amazing stay! recommend 10/10
Evie, 5-night trip
Verified Expedia guest review

10/10 Exceptional

one of our fav hotels, the staff is exquisite and the amenities and amazing, 10/10
Evie, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Larry, 2-night trip
Verified Expedia guest review

4/10 Fair

I wanted so badly to like this hotel, granted the weather was pretty terrible while we were there, so that didn’t help. But overall it was subpar and slightly disorganized. The water was cutoff a few times for repairs, the electricity was in and out. The service gradually got better after a few days but it could of been better. At times I felt like I was an inconvenience or not really welcome to the hotel/restaurant/bar. That people that used it as a beach club were given more service and attention. It was just a weird vibe and overall experience. There were a few servers that were lovely! And the food was pretty good and well priced. We went off the property a few times for dinner and was not worth the money, better food and bang for your buck at the hotel. Additionally we paid around $1000 for a room that later dropped to $600 and they did not adjust the price for us and denied an upgrade even though there was like 3 couples staying in the entire hotel. I wouldn’t recommend this hotel unfortunately, they have a lot of growing to do.
Natasha, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our experience at Hotel Panamera was nothing short of extraordinary. From the moment we arrived, we were enchanted by the impeccable service and stunning surroundings. The cocktails were crafted to perfection, each sip a delightful journey of flavors. Coupled with delectable cuisine, every meal was a culinary delight that tantalized our taste buds. The ambiance was simply breathtaking, with two pools boasting unique designs and both buildings perfectly situated on the beachfront, offering unparalleled views of the azure waters. The abundance of day beds ensured moments of pure relaxation, whether basking in the sun or gazing at the stars. One of the highlights was the rooftop bar, a lively haven where evenings were transformed into unforgettable experiences. With a talented DJ spinning tunes, enticing drink specials, and the backdrop of a mesmerizing jungle sunset, it was a scene straight out of a dream. The gesture of a complimentary room upgrade, coupled with a thoughtful welcome gift of wine, exemplified the hotel's commitment to exceeding expectations. Moreover, the staff's warmth and attentiveness made us feel truly pampered throughout our stay. In summary, Hotel Panamera is a gem in Tulum's crown, offering an oasis of luxury and relaxation. Whether it's savoring exquisite drinks and cuisine, soaking in breathtaking sunrises and sunsets, or dancing the night away under the stars, this adults-only retreat promises an unforgettable experience. Rating: 10
James, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Andrew, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Do yourself a favor, Just stay away from this property. We were tempted by the low price, that was a big mistake. Such amazing properties in Tulum and this isn’t one of them. No appreciation for the guests. Unprofessional hotel manger. If you do book this place please make sure: 1. They haven’t sold the pool to a privet event and no way hotel guests can use the pool. The hotel thought that this is totally legit. 2. Make sure to bring earplugs, the cleaning staff arrive at 7am and our very loud in the corridors. 3. Don’t expect any upgrades as Expedia platinum, overheard the hotel mangers explanation to the reception always to say no availability. 4. One towel per room, we tried to get additional towels, it’s impossible. Most are dirty and torn.
Erez, 4-night romance trip
Verified Expedia guest review

2/10 Poor

not considerate of the guest experience
they put me in a room close to reception - i was constantly hearing every guest issue and I was not good. I complained and asked the front desk to try to lower all the loud voices & chatter because I couldn’t sleep. They never offered to move me nor upgrade my room and the hotel was not sold out
Desiree, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I just loved this hotel so much. Staff was SO kind, helpful, and accommodating in every way. I cannot wait to come back. Great for solo travel, and close to some great restaurants including their own. Cannot recommend enough - absolutely loved it ! thank you
lauren, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great pool and beach area, nice room and service, good rooftop bar but ensure you book ahead of time (gets v busy around sunset)
Michael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beach Luxury
Amazing hotel - we loved every second! Food was great too. Can’t wait to go back
David, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

The hotel is beautiful. Staff is attentive, helpful and polite. My only disappointment was an inability to communicate with done staff due to language barrier with some staff particularly in the restaurant.
Marita, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

New favourite Tulum hotel! Hotel Panamera is heaven. My husband and I have been coming to Tulum for years and have tried many different types of accommodation on the beach road and Hotel Panamera gets everything right. The location is perfect for walking to some of our favourite hotels and restaurants, and for those who prefer the quieter end of the strip. The staff were kind and helpful, always busy but available if you needed something. The design and aesthetic of this hotel are stunning. Minimalist but still warm and inviting. We had an Atrium room which was simple but comfortable (I will agree with previous reviews, they need more hooks in the rooms) There are two pools, one which is exclusive for guests and has a hot jacuzzi which was nice to use in the evening. We loved the morning yoga with Rahul, the yoga shala is right on the beach so you get to listen to the sound of the waves as you do the class…amazing! After yoga have a delicious breakfast in their beautiful restaurant overlooking the beach. Monday night was our favourite, half price cocktails on the roof and a fun dj. The view from Roof is spectacular at sunset. One of our other favourite things about Panamera was the music they played. Not your typical club tracks, you can tell someone carefully curated the playlist to include diverse and interesting music from around the world which sets the tone for lovely atmosphere throughout the hotel. Can’t wait to return, thank you Hotel Panamera!
Jessica, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff and overall service level is world-class which made our experience top notch. Regardless of the staff member everyone was more than willing to help all needs. The security guard got us a blanket and offered to turn outside lights on for us late night. Well balanced ambiance between retreat/party feel with daily sunset happy hours and the location is in the best (south) part of the strip. The
Andrew, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Grace, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Happy to have ended up in a nice newer and clean hotel. Location was further down the strip but just perfect as it was less packed right up front. Beach front lounging with restaurant service was fantastic. Staff was helpful in booking additional experiences. I can’t wait to return.
Shlomo, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel Panamera is a first class hotel on the most spectacular beach with the best food in Tulum. If they could just put a few shelves in the rooms to store items and supply a proper amount of towels to the rooms it would be perfect.
Brian, 6-night romance trip
Verified Expedia guest review

2/10 Poor

WARNING: MY WIFE’S DIAMOND EARRINGS WERE STOLEN FROM INSIDE OUR ROOM AT PANAMERA HOTEL WHILST OUR ROOM WAS GETTING ‘SERVICED’. My partner and I are on our honeymoon in Tulum from Australia and we had stayed just ONE night at Panamera Hotel. She had left her jewellery in the bathroom before we headed to the beach & pool. She thought that surely they would be safe and secure in a 4 star hotel that charges $500 per night and claim to have security watching their staff at all times. My wife and I returned to our room that afternoon to find her jewellery had without a doubt been stolen. We contacted staff and they conducted an ‘investigation’ which involved looking through every piece of our luggage which felt really invasive. My wife was visibly upset and crying and the some of the staff stood around smiling and snickering. DO NOT stay at this hotel is you are looking for a trustworthy and safe place to stay in Tulum. This hotel is NOT it. The staff were unhelpful in particular one of managers. They completely lacked empathy. They said they would look at the security camera footage from outside our room but it would take two hours. It was at this point I knew that her earrings would not be returned. We checked out immediately after this incident because we felt both violated and unsafe. DO NOT STAY AT PANAMERA HOTEL.
Brett, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff here were great and super accommodating. Roof top bar could get loud, however, it closes by the time you would be going to sleep so it is a-ok. They have plenty of events on the property like yoga daily, so lots to join in. Good was reasonably priced for the area, and overall enjoy our stay.
Jeremy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Will definitely come back
Amazing
diego, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natalia, 5-night trip
Verified Expedia guest review

General property information

Travelers Say
"Great pool decor and vibe."
Reasons to Book
Outdoor Pool & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM