bad experience when checking in, one of the rooms not available, rooms in poor condition, air conditioning does not work in one of the rooms, in the others the thermostats did not work, there is no mini bar in the rooms, if you need water at night or something refreshing you need to call room service, the beds did not smell good and the only thing they told us when asking for help with all the problems, they said that the best rooms are for the hotel members, when booking through website or application does not guarantee rooms , first and last time at this hotel.