This is the worst hotel ive ever been on. And we paid 1660 KR (170 euro) for one night.
It ended with us waking up the kids at 3 a clock in the night and checked out.
I have around 170-180 hotel nights a year, and travel all over the world. And i can just say, stay as far away as possible from this "hotel"
First of all,
We had a superior room
I am a vip gold++ member, and have lots of extra normally
I booked this hotel wrong (wrong day) but called the hotel just 1 minute after the booking was comlete (they had not even got the booking yet) and asked if they please can change from "tomorrow to today". They said, yes we fix that when we get the booking. No problem, we dont have much guests right now anyway so lots of free rooms here.
I contact them 3 hours later to confirm.
Then they say "contact your consigluere at the booking site.
No problem, they can contact them and fix. easy. But then suddenly the hotel refuse to change day anyway.
Then my partner contacted them, since he often "has somthing to say".. It ended with a argument, and he told them exact where they should be instead (they was not helpful at all)
We rearanged our trip and went to the hotel. They knew we had 2 kids (small) and needed a bed. They had given us only 2 single beds in total instead!! And they also placed us as far away from everything (actually the worst room in the hotel, and as far away possible from reception) just as a "revenge".
The shower was damaged, found cocain on bench and all