10/10 – Enestående
17. mai 2025
Positive experience
I recently enjoyed a great stay at Homewood Suites, where I was truly impressed by the spotless rooms, good breakfast, and the exceptionally friendly staff. The cleanliness of the accommodations created a comfortable and relaxing atmosphere, while the breakfast provided a wonderful start to my day with a diverse selection of tasty options.
The staff played a significant role in making my experience memorable. Both Adhunik and Harsh were incredibly helpful and approachable, always ready to assist with any questions or requests I had. Their warm demeanor added a personal touch to my stay that I genuinely appreciated.
During our visit, we faced a minor issue when an upset customer, who had just arrived from a redeye flight, complained to the general manager about our dogs barking for two hours, which was not accurate. It’s important to note that our dogs are service animals and are trained not to bark excessively. Given that we had been in the same room for three weeks without any other complaints regarding our dogs, I believe the general manager should have taken the time to investigate the matter more thoroughly.
One suggestion I would offer is to reconsider the pricing policy for guests who opt for extended stays. Maintaining the same rates for those who need to extend their stay, rather than increasing them, would enhance the experience for long-term guests and encourage them to return in the future.
Overall, I highly recommend Homewood Suites
Chad
Chad, reise på 15 netter
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